Job SummaryThe General Manager is a strategic leadership role responsible for overseeing all aspects of logistics operations within an organization. Plays a critical role in driving efficiency, optimizing supply chain processes, and ensuring the timely and cost-effective movement of goods. Additionally, leads a team of logistics professionals, sets strategic direction, and collaborates with internal and external stakeholders to achieve business objectives.
Duties and Responsibilities- Develop and implement strategic plans for logistics operations to support organizational goals and objectives.
- Oversee the end-to-end supply chain process, including procurement, inventory management, warehousing, transportation, and distribution.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive operational efficiency.
- Collaborate with cross-functional teams to develop and implement logistics strategies that align with sales, production, and customer service goals.
- Establish and maintain relationships with suppliers, vendors, and logistics service providers to ensure cost-effective and reliable transportation and logistics solutions.
- Lead and mentor a team of logistics professionals, providing guidance, coaching, and performance feedback.
- Monitor industry trends, technological advancements, and regulatory changes to identify opportunities for innovation and improvement.
- Develop and enforce standard operating procedures (SOPs) and best practices to optimize logistics processes and ensure compliance with regulations.
- Ensure compliance with local, regional, and international trade regulations and customs requirements.
- Manage logistics budgets, forecasting, and financial performance, identifying areas for cost savings and efficiency improvements.
- Stay informed about market conditions, customer demands, and competitive landscape to drive strategic decision-making.
- Direct supervision of the Warehouse Supervisors.
- Performs other duties as assigned.
Required Skills and Abilities- Proven experience in a leadership role within logistics or supply chain management, preferably in a similar industry or organization.
- Strong knowledge of logistics operations, supply chain management, and transportation strategies.
- Excellent leadership and team management skills, with the ability to motivate and develop employees.
- Strategic thinking and problem-solving abilities, with a data-driven approach to decision-making.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strong business acumen and understanding of financial principles related to logistics and supply chain management.
- Familiarity with warehouse management systems (WMS) and inventory control software.
- Familiarity with industry standards, regulations, and customs requirements.
- Ability to adapt to a fast-paced and dynamic business environment.
- Demonstrated ability to drive continuous improvement and implement best practices in logistics operations.
- Able to lead salaried/exempt positions in multi-shift operation with > 50 employees.
- Minimal travel to additional location at least once per quarter.
- Proficiency in using computer systems and software, including MS Office Suite.
- Knowledge of safety regulations and practices in a warehouse environment.
Education and Experience- Bachelor's degree in Logistics, Supply Chain Management Business Administration, or related field required. Master's degree is preferred.
- A minimum of five years of experience in Operations Management required.
Physical Requirements- Periods of sitting at a desk and working on a computer.
- Standing and Walking: The role requires the ability to stand and walk for extended periods as to navigate the warehouse floor and moves between different areas of the facility.
- Must be able to lift 50 pounds at times.
- Safety Awareness: Should be mindful of safety procedures and have a strong awareness of potential hazards in the warehouse environment.
