Description and RequirementsJob Description
Who You'll Work WithClient Partners are regularly and closely engaged with their clients -- understanding their client's strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are highly aware of the delivery work in which Slalom is engaged, and work with Slalom teammates to drive excellent delivery.
What You'll DoA Senior Director Client Partner works to build close relationships with a portfolio of clients by engaging and understanding the needed strategies and objectives within this specific environment. This opportunity aligns to our Healthcare & Life Sciences (HCLS) market domain.
The main responsibilities are focused around representing Slalom's technical services at the assigned account(s), helping set strategic direction, delivering solutions, leading/coaching teams, driving sales, and helping with account management.
- You are the trusted advisor strategically driving the full cycle of projects from pursuit to delivery
- Maintain and build Slalom's footprint within your assigned account(s)
- Partner with your client(s) to help influence strategic business + technical direction and identify ways Slalom can come in to help them achieve business objectives
- Maintain a utilization target of at least 30%
- Drive revenue responsibility between $10-$12+MM
- Identify opportunities for growth/maturation of Slalom offerings, and sets the direction for that growth
- Provide oversight and governance of sold/managed engagements
- Drive business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering
- Maintain awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
- Oversee technical project delivery quality assurance
- Assign tasks when resources are between projects
- Facilitate client satisfaction surveys (where applicable)
- Manage project teams ranging from 2-10 consultants on-site
- Responsible for staffing and utilization of team
What You'll Bring- Minimum 15+ years of account/delivery management experience.
- Consulting experience within a professional services focused environment
- Advanced technical project delivery including all aspects of program/project management
- Previous P&L and/or revenue generating responsibilities
- Excellent negotiation, conflict management, problem solving and decision making skills
Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Senior Director level is $203,000 to $325,000. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [redacted].