RH

Gallery Leader

RH$90K — $120K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years leadership experience in luxury retail or high-end furnishings
  • Interior design experience preferred
  • Experience fostering a positive and empowering work environment
  • Exceptional analytical and problem-solving skills
  • High energy, results-driven mindset
  • Ability to gain insights from mistakes and seek feedback
  • Creative thinker with a distinctive point of view

Responsibilities

  • Live and embody RH's Vision, Values and Beliefs
  • Coach and develop teams to enhance sales and control expenses
  • Attract and retain top talent aligned with company standards
  • Represent the RH brand through polished communication and professionalism
  • Communicate RH design ethos and product knowledge effectively
  • Quickly address HR concerns in collaboration with team leadership
  • Embrace change and maintain a positive attitude under pressure
  • Monitor business performance and develop strategies for success
  • Oversee loss prevention and risk management initiatives
  • Support and provide feedback on initiatives as business evolves

Benefits

  • Commitment to promoting pay equity
  • Support for professional development and training
  • Dynamic and positive work environment
  • Engagement with a passionate team in luxury design
  • Opportunities to influence and shape the Gallery experience
Full Job Description
Job Description

RH is seeking a Gallery Leader to lead and develop associates across all functions of the business. The Leader is expected to deliver first-class service internally and externally by removing obstacles, providing support, and ensuring that teams feel empowered to "do the right thing". This role will demonstrate a passion for design and home furnishings and will lead a team focused on strategy and execution.

YOUR RESPONSIBILITIES
  • Live Our Vision, Values and Beliefs every day
  • Boldly coach, lead and develop teams to promote a positive and dynamic environment that drive sales and control of bottom-line expenses
  • Attract the right talent at all levels for our ever-changing business and retain talent who uphold the same personal and professional standards
  • Represent the RH brand through polished communication, personal appearance and professionalism through the lens of refined taste with a discerning eye for luxury
  • Learn and communicate the RH design ethos and product assortment
  • Address all human resources concerns quickly, in partnership with Field Leadership and the People Team
  • Eagerly embrace change and deliver top results with a positive attitude no matter what the obstacle
  • Monitor, communicate and analyze the business and determine strategies to achieve extraordinary results
  • Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, Gallery cash controls, inventory management and internal audits
  • Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes

OUR REQUIREMENTS
  • 10+ years leadership experience in high-end furnishings, design showrooms, luxury retail or similar field
  • Interior design experience preferred
  • Proven experience fostering a positive and healthy work environment, where associates are empowered to do their best
  • Exceptional analytical, problem-solving and decision-making skills
  • High energy and results-driven
  • Adept at gaining insights from mistakes and seeking constructive feedback from colleagues or leaders to improve results
  • Smart, creative and has a point of view

OUR PHYSICAL REQUIREMENTS
  • Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
  • Ability to maneuver effectively around Gallery floor, stock room and office
  • Prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing


At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

About RH

RH (formerly Restoration Hardware) is a luxury home furnishings retailer that offers furniture, lighting, textiles, bathware, decor, and outdoor products. The company operates through its retail galleries, source books, and websites. RH's products are designed to appeal to affluent consumers who are interested in high-end, modern home decor. The company has been expanding its product offerings and store footprint in recent years, and has also launched a hospitality business that includes restaurants and boutique hotels.
Learn more about RH
Size
5,700 employees
Market Cap
$6.1 billion
Industry
Net Income
$210 million
5 Year Trend
+12%
Revenue
$2.7 billion
NASDAQ

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