American Electric Power

Functional Systems Analyst Assc - Sr

American Electric Power • $63K — $109K *
Corpus Christi, TX 78415In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4 years of IT systems support experience with a High School Diploma or GED
  • 2 years of IT systems support experience with an Associate's Degree in business or IT
  • No experience required with a Bachelor's Degree in business or IT
  • Familiarity with application functionality and business processes
  • Ability to work collaboratively with cross-functional teams

Responsibilities

  • Learn and apply internal IT system development processes with supervision
  • Support issue resolution by analyzing application functionality
  • Collaborate on IT Work Requests with Functional System Analysts and Architects
  • Assist in developing High Level Estimates for projects
  • Ensure quality of requirements by obtaining clarifications from the Business Unit
  • Participate in User Acceptance Testing and application release processes
  • Provide administrative support including testing and problem resolution

Benefits

  • Comprehensive benefits package to support employee well-being
  • Professional growth opportunities through training and development
  • Flexible work arrangements available across multiple Texas locations
  • Engagement with cross-functional teams to broaden skillsets
  • Collaborative environment with a focus on continuous improvement
Full Job Description
Job Posting End Date
07-19-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

Investigate, analyze and resolve application issues with direction from senior staff. May perform field investigations of application issues and interface with field users and management. May participate in application training or develop training materials. Perform data analysis and assist in the development of reports under the direction of senior staff. May perform application administrative functions. Assist support staff in investigating root cause, resolving application issues and engaging IT as necessary. Assist senior staff to define and build business processes and the functional requirements for associated applications. Provide assistance and guidance to employees across the corporation in the proper use of applications. Participate in application testing and user training under the direction of senior staff.

Job Description

This position can be filled in Corpus Christi, Laredo, Abilene or San Angelo, Texas

What You'll Do:
  • Learn and apply, with supervision, AEP's internal IT system development and support processes for delivering and tracking system enhancements and maintenance activities
  • Support the work needed to resolve outstanding system issues by applying knowledge of application functionality and associated business processes; provide input to change requests and to ensure the completeness of enhancement requirements and process considerations
  • Work with other Functional System Analysts (FSAs) and Architects to make sure IT Work Requests and Business Cases are completed and submitted in a timely manner to Business System Analysts (BSAs)
  • Collaborate with BSAs in the IT Work Request development process to define as early as possible what involvement will be needed from IT and help facilitate the development of the High Level Estimates (HLEs) in parallel with the IT Work Request
  • Help ensure HLEs are obtained in a timely manner and complete appropriate approval routing of proposals
  • Obtain clarification, when needed, from the Business Unit (BU) to ensure the quality of requirements; partner with FSAs/BSAs to ensure leadership is provided to facilitate the gathering of requirements and ensure BU stakeholders are represented
  • Assist with design and development of functional specifications and user interfaces for application enhancements.
  • Develop business processes to be used in applications and develop functional specifications with assistance from senior staff.
  • Prioritize work and provide some functional direction to IT applications staff.
  • Prepare business case documentation with assistance from senior staff.
  • Participate in the development and coordination of User Acceptance Testing and application release process.
  • Assist other Architects in providing required user training plans and materials.
  • Assist support staff in investigating and resolving application issues.
  • Work with business unit employees to define, analyze, design, and document business processes and associated applications.
  • Provide assistance and guidance to employees across the corporation in the proper use of applications.
  • Provide all levels of administrative support including configuration, technical product support, user guidance, installation, system monitoring, test planning, testing, problem diagnosis, issue tracking, issue resolution, and routine maintenance as necessary.


What You'll Have:

Education requirements are listed below:

4 years of experience in IT systems support with High School Diploma or GED2 years of experience in IT systems support with Associates Degree in business or IT0 years of experience in IT systems support with Bachelor's Degree in business or IT

OTHER REQUIREMENTS:

Physical demand level is Sedentary

The level of expertise and competence required to carry out these responsibilities varies with the position level in this job family. The competence and skill level increase with the position level. These skills and qualifications at each level are given on the attached matrix which is an integral part of this position description.

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-005

Compensation Range:

$63,496.00 - $109,543.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

Stay Connected

Keep up to date with the latest at AEP by following our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Energy & Utilities
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ
AEP
* Ladders Estimates

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