As a Full Stack Developer within the Connected Vehicle ecosystem, the candidate will be responsible for developing and managing high-quality API solutions that power the CVCEP platform, the Chatbot, and critical support tools such as the Dealer Software Support Hotline (DSSH). The candidate will utilize Java, Microservices, and Google Cloud Platform (GCP) to build scalable, data-driven features that bridge the gap between vehicle connectivity, dealer support, and the end-customer experience.
Responsibilities- Design and implement robust backend services, ensuring seamless data flow between connected vehicles and customer-facing interfaces.
- Architect scalable microservices using Java and Spring Boot to support the high-concurrency needs of connected vehicle platforms.
- Design and tune Natural Language Understanding (NLU) models to improve the Chatbot's ability to accurately interpret complex customer queries and vehicle-specific jargon.
- Implement Retrieval-Augmented Generation (RAG) patterns to allow the chatbot to provide precise answers based on technical documentation and owner manuals.
- Identify and troubleshoot dealer-reported issues through DSSH to find effective solutions and resolve customer-facing issues.
- Ensure the SLA target of 80% case resolution within 48 hours is met.
- Maintain detailed and accurate records of interactions, feedback, and reported problems in Jira for data harnessing.
- Ensure all CVCEP and Chatbot APIs comply with approved standards by performing rigorous security scanning with 42-Crunch.
Job Requirements
Details:
Skills Required- AWS, GCP, Angular, Spring Boot, React, Java, API development
Skills Preferred- Kubernetes, Microservices
Experience Required- 5+ years of Java development experience.
- 3+ years of experience with Spring and Spring Boot frameworks.
- 3+ years of experience with software development tools, including:
Backlog Management: JIRA
Source Code Management: GitHub
Test Management
- CI/CD: Tekton, Jenkins, and/or GitHub Actions
- 3+ years of experience with Test-Driven Development and Agile methodologies.
- 2+ years of experience with cloud environments, preferably GCP.
Education Required**Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers.
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Pay Range:
$ 61.00 - $ 66.00
