Responsibilities:
• Identify business requirements (e.g., needs, objectives, functions, features, input and output) and translate into delivered technical solutions
• Utilize Navy Federal approved software development tools and software applications to design, develop, implement and maintain custom code business solutions that align with business initiatives and corporate strategies
• Facilitate user acceptance testing to include developing and executing test cases, test criteria, scenarios, and communication with project teams; ensure acceptance of delivered solutions; validate and document results
• Partner with project teams to plan, coordinate and roll out software change/release to Controlled Testing and Production; obtain required approvals and transition project to production
• Provide follow-up to monitor the progress of planned improvement project implementations to ensure timely action, support and achievement of expected benefits
• Collaborate with key partners in the development and delivery of solutions
• Involved in cross-organizational task groups concerning new automated systems, products and/or services
• Perform annual recertification on Navy Federal standards as they relate to the platform
• Create and maintain accurate, detailed and consistent documentation through all phases of the Systems Development Life-Cycle
• Contribute knowledge management articles for created solutions
• Apply and communicate changes and new trends in systems/technology
• Evaluate operational efficiency and effectiveness
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
• Interpret results of analysis; present recommendations, alternatives and implications
• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
• Develop, recommend and document adjustments to workflow to streamline processes
• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management
• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximize effectiveness and mitigate future exposure
• Perform other duties as assigned

Qualifications:
• Expert knowledge of software development best practices
• Extensive experience in working with application development platforms (e.g., C# .Net, React, JavaScript, SQL, MongoDB, MuleSoft, Azure Cloud, etc.)
• Extensive experience in programming end-to-end custom-code solutions
• Extensive experience converting older language legacy solutions to modern languages
• Extensive experience building solutions from a process where no documentation exists
• Extensive experience working in lower and productions environments that are not completely isolated
• Extensive experience in developing and testing software
• Extensive experience with Navy Federal mainframe systems
• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
• Ability to analyze technical issues in order to recommend, develop and/or implement strategies and achieve objectives
• Extensive experience in communicating complex technical issues to non-technical audiences
• Extensive experience in problem resolution including determining root cause, scope and scale of issues
• Extensive experience in leading collaborative work teams
• Extensive experience in leading projects and/or initiatives large in scope
• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Participate in mandatory Navy Federal standards and policy training, including information security, testing, knowledge management, records information management and enterprise Architecture Review Board standards
• Successfully complete required training, assessments and certifications to learn core principles of the citizen development application development platforms
• Advanced skill resolving conflicting requests and meeting changing requirements
• Expert research, analytical, and problem solving skills
• Expert skill interpreting and synthesizing large amounts of information
• Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Expert skill identifying and analyzing business requirements and recommending solutions
• Expert organizational, planning and time management skills
• Expert verbal, interpersonal and written communication skills
• Expert database, word processing, spreadsheet and presentation software skills
• Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience

Desired Qualifications:
• Master's degree in Information Technology, Computer Science, or related field
• Expert knowledge of Navy Federal Project Portfolio Managemen