Fulfillment Programs & Learning Manager

Qurate Retail, Inc • $80K — $110K *
US-AnywhereRemote in Pennsylvania, US
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in Training and/or Program Management
  • Experience in developing or supporting training programs
  • Associate's or Bachelor's degree in a relevant field
  • Strong communication and presentation skills
  • Ability to work cross-functionally with various stakeholders

Responsibilities

  • Develop and evolve end-to-end training strategy and curriculum
  • Identify training and development gaps during deployment
  • Manage Warehouse Management System Program across its lifecycle
  • Track system enhancements and prioritize business unit requests
  • Partner with various teams to support projects and training updates
  • Lead the Fulfilment Intern Program and communicate updates to leadership

Benefits

  • Competitive compensation
  • Paid time off
  • Employee assistance program
  • Parental leave
  • Paid volunteer hours
  • Company discounts
  • Health care benefits starting on day 1
  • 401(k)
  • Tuition reimbursement
Full Job Description
Your Opportunity, Your Team

The Fulfillment Programs & Learning Manager supports QVC and leads end-to-end Warehouse Management System training strategy, program deployment, and SME support by building educational content, identifying knowledge gaps, and partnering cross-functionally with business, IT, engineering, vendors, and leadership.

Where You'll Work:
  • This role is remote and job seekers must reside in one of the following states PA, NJ, or DE to be considered. This role requires you to be on site at our West Chester, PA location as needed. Relocation assistance not available for this role.


What You'll Do:
  • Develop and evolve the end-to-end training strategy and New Warehouse Management curriculum in partnership with senior executives to identify educational gaps and strengthen Fulfilment team and Leadership understanding of system requirements.
  • Identify training and development gaps during deployments and enhance support by creating current, relevant training materials and classes using internal and external resources.
  • Manage the Warehouse Management System Program before, during, and after deployment of the new system.
  • Track system enhancements and business unit requests to prioritize scope, level of effort, and timelines with the appropriate business teams.
  • Partner with engineering, IT, vendor teams, P&O, and Subject Matter Experts to support requests, projects, changes, deployments, and training updates.
  • Lead the Fulfilment Intern Program and regularly communicate program updates and progress to all levels of leadership through meetings and presentations.


What You Bring:
  • 5+ years of experience in Training and/or Program Management
  • Prior experience developing or supporting training programs and program management initiatives
  • Associate's or Bachelor's degree in Business, Education, Organizational Development, Supply Chain, Operations Management, or a related field


#LI-SH1

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

About Qurate Retail, Inc

Qurate Retail, Inc Careers

Join the vibrant team at Qurate Retail, Inc, a leader in the retail sector, where innovation meets tradition and diversity fuels our growth. At Qurate Retail, Inc, we offer more than just job opportunities; we provide a platform for professional development and personal achievement.

Work You’ll Do

Embark on a career journey with Qurate Retail, Inc and be part of a company that values leadership, creativity, and strategic thinking. Our team is dedicated to redefining retail by leveraging cutting-edge technology and unique marketing strategies.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Qurate Retail, Inc offers a range of employment opportunities across various functions. From marketing to finance, technology to sales, each role is crucial in driving our mission forward.

Internship Programs

Kickstart your career with a Qurate Retail, Inc internship. Our internships provide invaluable workplace experience, helping you to develop skills and gain insights that are critical in today’s dynamic job market. Interns at Qurate Retail, Inc are considered integral members of the team, contributing to real projects and initiatives.

Professional Growth and Development

At Qurate Retail, Inc, career growth is not just a possibility—it is an expectation. We are committed to the professional development of our employees through diverse training programs, leadership workshops, and continuous learning opportunities.

Culture and Benefits

Our company culture is built on a foundation of respect, integrity, and diversity. Qurate Retail, Inc offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health care, employee discounts, and more, ensuring our team members are well taken care of.

Networking and Innovation

Join a network of driven professionals who are as passionate about the retail industry as they are about innovation. At Qurate Retail, Inc, networking doesn’t just enhance your career—it fosters a collaborative environment where new ideas can thrive.

Join Our Team

Ready to apply? Explore the positions available on our Careers page. Tailor your resume to highlight relevant experience and skills, prepare for your interview, and take the first step towards a fulfilling career at Qurate Retail, Inc. We are actively hiring and looking for individuals who are ready to make a significant impact.

Stay Connected

Keep up to date with the latest from Qurate Retail, Inc: - **Career Insights**: Gain industry-leading insights and read about the latest trends in retail from the professionals who lead the way. - **Job Alert Emails**: Customize your alerts to receive notifications about new job openings that match your skills and interests. At Qurate Retail, Inc, we believe in empowering our employees to achieve their best. Join us and be part of a company where your career can flourish in an environment that fosters personal and professional growth.
Learn more about Qurate Retail, Inc
Size
27,000 employees
Market Cap
$632.8 million
Industry
Retail & Consumer Goods
Net Income
$1.2 billion
5 Year Trend
+610%
Revenue
$14.1 billion
* Ladders Estimates

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