Hilti, Inc

Fulfillment Manager

Hilti, Inc$80K — $95K *
Plano, TX 75025In-Person
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree Required
  • Minimum 3 years' professional experience
  • Outstanding communication and coordination skills
  • Experience in construction project management
  • Supply chain and logistics background
  • Knowledge of SAP processes for sales orders, fulfillment and production
  • Proficient in MS Office

Responsibilities

  • Define best practices and identify improvement opportunities for logistics processes
  • Align supply and execution concepts tailored to each project
  • Gather logistics requirements using a project business checklist
  • Assess internal capacities and propose alternatives to mitigate bottlenecks
  • Serve as the primary contact for internal stakeholders regarding logistics
  • Coordinate effectively between field teams and logistics operations
  • Ensure accurate order entry and manage project changes effectively

Benefits

  • Competitive compensation package
  • Bonus potential
  • Comprehensive benefits including medical/dental/vision coverage
  • Paid time off and family leave
  • Educational reimbursement
  • 401(k) matching
  • Two annual paid days for community service
Full Job Description
Lead Logistics and Material Flow to Deliver Seamless Project Execution

The Fulfillment Manager oversees materials, pre-fabrication services, and logistics for Make-to-Order (MTO) projects, serving as a key member of the Project Business core team. This role defines supply and execution concepts, manages project coordination between field and logistics functions, and ensures timely delivery by addressing capacity challenges and aligning internal stakeholders. Responsibilities include order accuracy, change management, and proactive communication to maintain project timelines and customer satisfaction. Success requires strong organizational skills, problem-solving ability, and collaboration across multiple departments.

What You'll do

  • Responsible for defining best practices, identifying opportunities for improvements, problem solving and coordinating solutions, and communication of these to the logistics organization at all levels.
  • Define and align supply and execution concept per project
  • Gather specific logistics requirements via logistics project business checklist (e.g. labelling, packaging, deliveries, unloading, timing, etc.)
  • Check internal capacities and proactively proposes alternatives for potential bottlenecks of material
  • Contact mainly for internal stakeholders (e.g. delivery planning, jobsite logistics, ...) and internal interface for WM, TM, Prefab, Specials
  • Project coordination between Field and Logistics functions
  • Ensure correct order entry, manage changes, escalation, and collaboration with Project Business Project Manager.
  • Additional duties as assigned.


What You'll Bring

  • This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
  • Outstanding communication and coordination skills and de-escalation skills.
  • Experience in construction project management
  • Supply chain and logistics background
  • Knowledge of SAP processes for sales orders, fulfillment and production
  • MS Office skills
  • Competent and proactive approach to internal and if relevant external customers
  • Independent working method
  • Bachelor's Degree Required
  • Minimum 3 years' professional experience
  • Hilti product portfolio knowledge as asset


What's In It for You

You'll join a top-ranked workplace with competitive compensation, bonus potential, and a comprehensive benefits package. We offer paid time off, paid family leave, educational reimbursement, 401(k) matching, and medical/dental/vision coverage. You'll also have two paid days annually to give back to your local community.

About Hilti, Inc

Hilti is a multinational company that develops, manufactures, and markets products for the construction, building maintenance, and mining industries. The company offers a wide range of products, including power tools, fastening systems, and software solutions. Hilti operates in more than 120 countries and has over 29,000 employees worldwide. The company was founded in 1941 in Liechtenstein and is now headquartered in Tulsa, Oklahoma. Hilti is known for its innovative products and services, and has won numerous awards for its commitment to sustainability and social responsibility.
Learn more about Hilti, Inc
Size
29,000 employees
Industry

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