Fulfillment Center Manager

Article

$120K — $140K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of leadership experience in high-volume warehousing or logistics.
  • Experience managing facilities of over 500,000 sq. ft. and teams of 30+ associates.
  • Proven knowledge of DOT regulations and fleet compliance management.
  • Strong inventory control and process optimization skills.
  • Proficiency with Warehouse Management Systems and Microsoft/Google Office suites.
  • Excellent interpersonal and communication abilities at all organizational levels.
  • Strong organizational skills with a high level of process orientation.

Responsibilities

  • Own and scale operations for a 712,000 sq. ft. fulfillment center.
  • Lead the recruitment, onboarding, and training of a growing team.
  • Mentor and develop a leadership team for future growth and succession planning.
  • Monitor complex KPIs in safety, customer experience, and productivity.
  • Collaborate with internal teams to address logistics challenges.
  • Ensure strict adherence to safety and compliance regulations.
  • Oversee procurement, labor management, and fiscal responsibilities.

Benefits

  • Medical, Dental, & Vision coverage from day one.
  • Life and disability insurance included.
  • Generous paid time off including 4 weeks of vacation, holidays, and sick days.
  • 401K plan with a 4% match contribution.
  • Paid parental leave and significant employee discounts.
  • Annual cash bonuses tied to company financial goals.
Full Job Description
Fulfillment Center Manager

Department: Warehouse

Employment Type: Permanent - Full Time

Location: Patterson

Compensation: $120,000 - $140,000 / year

Description

The Operational Reality: This is our largest hub-a high-volume, 712,000 sq. ft. facility experiencing massive expansion. To be successful, your background must mirror our specific industrial realities. We are strictly looking for leaders with proven experience in:
  • Large Box & High SKU Complexity: Managing strict inventory control, cycle counting, and space consolidation for 3,000+ large, heavy-boxed SKUs.
  • Heavy Inbound Volumetrics: Orchestrating high-velocity ocean container logistics averaging 30+ trucks daily.
  • Fleet & DOT Compliance: Managing drivers, fleet equipment, and strict DOT compliance/log oversight.
  • High-Risk Safety: Maintaining an iron-clad safety culture in an environment dense with motorized equipment and 3rd party labor solutions.

Why We Need You: Patterson is at a turning point, moving past simple growth and into a phase of true evolution. We need a leader who sees this bigger picture. In this role, you aren't just managing a facility; you're overseeing the final, most important step of a customer's journey. For us, a delivery isn't just a box on a truck-it's the centerpiece of someone's home, and we need a leader who treats it with that level of significance.

As the architect of our local growth, you will balance these heavy logistics with the mentorship of a rapidly growing team, ensuring that every sofa that leaves our dock is a win for the customer.

Schedule: Monday - Friday

Location: 400 Park Center Drive, Patterson, California, 95363, US

Building size: 712,000 SQ FT

Team Size: 1 Operations Manager
3 Supervisors

22 Hourly Particles

This, of course, will grow with the expansion!

To ensure you are set up for success, you'll start with an immersive onboarding experience:
  • The Article Way: You will train at one of our established Fulfillment Centers (typically for 2 weeks). This is where you'll learn our systems, soak up our culture, and see "Remarkable Experiences" in action before leading the charge in Patterson.


What You'll Do:
  • Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center, seamlessly integrating warehouse and drayage functions with an ownership mindset.
  • Architect a High-Performing Team: Lead the full talent lifecycle-recruiting, onboarding, and training-to build a world-class team from the ground up.
  • Develop Future Leaders: Directly manage and mentor a leadership tier of 3-6 Supervisors/Managers, focusing on robust succession planning and professional growth for a total team of 40+.
  • Drive Data-Backed Results: Monitor and report on complex KPIs across safety, customer experience, and productivity to ensure we are constantly "sharpening the saw."
  • Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.
  • Champion Safety & Compliance: Foster a "Safety First" culture by ensuring strict adherence to local, state, and federal regulations, including vehicle and driver log oversight.
  • Operational Stewardship: Oversee regional procurement, vendor relationships, and labor management (including payroll and overtime) to ensure fiscal responsibility.
  • Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the "Remarkable Experience" our customers expect.


Who You Are:
  • A Decade of Scale: 10+ years of leadership in high-volume Warehousing or Logistics. You've successfully navigated the complexities of managing 500k+ sq. ft. of space and teams of 30+ associates.
  • Transportation Mastery: 10+ years of experience managing drivers and fleet equipment, with a rock-solid understanding of DOT regulations and compliance.
  • Operational Precision: A proven track record in inventory control and process optimization. You don't just follow workflows; you refine them.
  • Tech-Savvy Leadership: High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.
  • Relational Intelligence: Exceptional interpersonal skills. You're as comfortable partnering with executive stakeholders as you are coaching your team on the floor.
  • The Expansion Mindset: You are highly organized, process-oriented, and possess the "entrepreneurial grit" to juggle multiple priorities during a major site expansion.
  • Communication Excellence: Professional fluency in English (written and verbal) to lead meetings, draft reports, and represent Article locally.

The Logistics
  • Travel Requirements:
    • Possess a valid Driver's License and Passport.
    • Willingness and ability to travel as needed to provide hands-on support across our regional network.
  • Availability: Flexibility with working hours to support our multi-shift operations
  • Right to Work: You are legally authorized to work in the US.
  • Safety First: Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).


Perks & Benefits:
  • Benefits-eligible (First day of employment)
    • Medical, Dental, & Vision coverage
    • Life Insurance
    • Disability insurance
  • Vacation, Holidays & Sick/Wellness Days
    • 48 hours Sick/wellness (6 days, accrued annually)
    • 8 paid holidays + 1 Inclusion & Diversity day
    • 160 hours (4 weeks) paid vacation (accrued annually)
  • Other Benefits/Perks
    • 4% 401K matched contribution
    • Paid maternity and parental leave
    • 45% Employee discount + 15 % family & friends discount
    • We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus.

The target salary for this role is $120,000 to $140,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands.

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