Job Description

In the assigned Job Role of Domain Consultant 3, your Area Of Responsibility will be as below:
• Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long-term decisions and value chain optimization
• Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions
• Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders
• Perform specialized research on third-party products, providing in-depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards
• Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure.
• Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long-term system reliability

Your contribution to the team:
• Expertise in of IT solutions and solution architecture for specific sectors
• Proficiency in evaluating IT solutions and aligning them with business enhancement goals
• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements.
• Skilled in research, innovation adoption, and designing scalable architectures, aligned with industry standards and best practices

Required Skill and Experience
• Experience delivering technology programs; retail domain experience required.
• Strong understanding of deployment of Point-of-Sale systems (prefer GK, Verifone)
• Excellent written and verbal communication; ability to produce concise, leadership-ready updates.
• Own and maintain the roll out schedule (milestones, dependencies, rollout calendar).
• Run daily countdown planning calls including internal stakeholders and vendors.
• Proactively identify and manage risks, issues, and dependencies, drive mitigation plans and escalations with recommended actions.
• Coordinate across product, business, QA, to ensure schedule adherence
• Review technical playbook and update instructions based on product improvements
• Support cutover and go-live planning (readiness checklists, runbook coordination, and go/no-go inputs).
• Ensure smooth and timely rollout of POS solution at C-Store with minimum downtime
• Document retrospective actions and run meetings with client stakeholders and vendors to ensure retrospective actions are closed in timely manner

Preferred Skill and Experience
• Exposure to GK / Verifone POS systems with PDI backoffice.
• Experience of Fuel and Convenience store setup
• Experience supporting release/cutover activities in regulated environments.
Behavioral Expectations (Critical)
• Highly proactive and action-oriented; does not require repeated follow-ups.
• Owns outcomes end-to-end and escalates risks early with options and recommendations.
• Strong stakeholder presence; communicates clearly, calmly, and consistently.
• Disciplined progress reporting and transparent status; no surprises.
Tools / Technology (Preferred Exposure)
• Jira, Confluence (or equivalent backlog/documentation tools).
• MS Project, Smartsheet, or equivalent planning tools.
• Microsoft Teams and standard collaboration tools.
• Facilitate stakeholder communication and ensure timely decisions to avoid delivery delays.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.

Additional Details

Estimated annual compensation range for this role will be as follows:
In CA, WA, NY, CO, MD, IL, MN, NJ, VT, MA: Min: $118,446 and Max: $174,068