FUEL BUSINESS DEVELOPMENT & OPERATIONS MANAGER

Green Valley Grocery

• $80K — $95K *
Henderson, NV 89052In-Person
Energy & Utilities
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of relevant fuel sales and business development experience preferred
  • Proficient with Microsoft Office, strong intermediate Excel skills
  • High school diploma or equivalent required
  • Driver's license needed for travel to various locations
  • Detail-oriented with previous customer service and sales experience

Responsibilities

  • Oversee fuel operations across 150 Shell locations
  • Build and manage relationships with branded dealers
  • Drive new business opportunities and monitor fuel performance
  • Administer and update fuel supply agreements and compliance
  • Identify and implement strategies to enhance profitability and efficiency
  • Support onboarding and retention of dealer accounts
  • Collaborate on cross-functional initiatives related to fuel operations

Benefits

  • Access to professional development resources
  • Opportunity for career growth within a prominent brand
  • Health and wellness programs
  • Flexible work hours to accommodate business needs
  • Potential for involvement in innovative projects like EV charging initiatives
Full Job Description
Essential Duties and Responsibilities:

General Duties and Responsibilities:

  • Oversee fuel-related operations
  • Support dealer relationships
  • Drive new business opportunities
  • Ensure compliance with Shell brand standards
  • Administer fuel supply agreements
  • Identify opportunities to improve fuel gallons, profitability, and long-term growth


Company Fuel Operations

  • Provide leadership and oversight for fuel operations across approximately 150 company- operated Shell locations
  • Partner closely with the Retail Operations team to ensure consistent execution of fuel- related initiatives and operational standards
  • Monitor fuel performance, operational KPIs, and fuel profitability across the network
  • Identify opportunities to increase fuel gallons, improve operational efficiencies, and enhance the customer fueling experience
  • Support new store openings, fuel system transitions, branding conversions, and operational improvements
  • Coordinate cross-functional initiatives impacting fuel operations


Dealer Operations & Relationship Management

  • Serve as the primary relationship manager for Crawford Oil's branded dealer network
  • Build and maintain strong relationships through regular communication and site visits
  • Provide operational support and resolve dealer concerns in a timely manner
  • Conduct business reviews with dealers to identify opportunities to increase fuel volume and profitability
  • Support onboarding, transitions, and long-term retention of dealer accounts
  • Promote dealer satisfaction while ensuring compliance with company programs and contractual obligations


Business Development

  • Identify opportunities to expand Crawford Oil's branded dealer network
  • Develop relationships with prospective dealers, brokers, and independent fuel retailers
  • Present fuel supply proposals and support contract negotiations
  • Coordinate branded conversions and dealer onboarding activities
  • Partner with executive leadership to evaluate acquisition opportunities and strategic growth initiatives
  • Collaborate with Fleet Sales to increase commercial fueling opportunities across company-operated and dealer locations


Fuel Supply Programs & Contract Administration

  • Maintain a comprehensive understanding of branded and unbranded fuel supply agreements
  • Administer dealer fuel agreements and ensure compliance with contractual obligations
  • Coordinate contract renewals, amendments, and dealer communications
  • Monitor dealer volume commitments and identify opportunities to improve performance
  • Partner with fuel suppliers to maintain continuity of supply during market disruptions or allocation events
  • Develop a strong understanding of fuel pricing fundamentals, wholesale supply economics, and transportation impacts


Shell Brand Management

  • Ensure all company-operated and dealer-operated Shell locations consistently meet Shell Image Standards
  • Conduct site visits and image reviews to verify compliance
  • Coordinate corrective action plans with Retail Operations and dealers


  • Partner with Shell representatives to maximize dealer participation in Shell marketing, loyalty, and incentive programs
  • Communicate Shell marketing initiatives, promotions, and operational updates throughout the network
  • Support Shell branding projects, image upgrades, and new branded conversions


Pricing & Fuel Ops Coordination

  • Partner with the Pricing Manager by communicating market intelligence, dealer feedback, and competitive activity
  • Monitor fuel margins, pricing trends, and market conditions
  • Collaborate with Dispatch and transportation providers to ensure reliable fuel deliveries and continuity of supply
  • Escalate operational issues impacting fuel availability or dealer service
  • Recommend operational improvements that enhance customer service and profitability


Strategic Planning

  • Monitor industry trends, competitor activity, and emerging market opportunities
  • Recommend strategies to improve fuel performance, operational efficiency, and profitability
  • Participate in annual planning, budgeting, and long-term strategic initiatives
  • Evaluate opportunities involving alternative fuels, EV charging, and future energy initiatives as appropriate


Success is measured by:

  • Growth in fuel gallons and profitability
  • Dealer retention and satisfaction
  • Successful expansion of the branded dealer network
  • Compliance with Shell Image Standards
  • Successful execution of Shell marketing and branding initiatives
  • Growth of commercial fleet fueling opportunities
  • Effective administration of fuel supply agreements
  • Strong cross-functional collaboration with Retail Operations and other departments
  • Successful integration of acquisitions, branded conversions, and strategic initiatives
  • Continuous improvement of operational performance across company-operated and dealer-operated locations


Experience and Education:

Required:

  • Previous customer service experience;
  • Previous sales experience;
  • Accurate/detail oriented;
  • Proficient with Microsoft Office Suite, including intermediate excel skills;
  • Driver's License;
  • High school diploma or equivalent.


Preferred

  • 3 to 5 years of Fuel Sales & Business Development Experience;
  • Extensive retail fuel operations experience;
  • Extensive petroleum industry experience;
  • Comprehensive understanding of branded fuel programs, wholesale fuel supply agreements
  • Bachelor's degree at an accredited college or university.


Other Skills and Abilities

  • Strong communication, relationship building and collaboration skills;
  • Exceptional customer service skills;
  • Exceptional relationship management experience
  • Ability to work without supervision;
  • Ability to organize, prioritize and multi-task to complete responsibilities.


Essential Physical Requirements:

  • Must be able to lift 50 pounds, 4 feet high; and 20 pounds, 5 feet high, without assistance;
  • Must be able to sit/stand up for up to a full 8-hour shift, in the performance of the position;
  • Must be able to work around various fumes, odors, chemical agents, and solvents;
  • Must be able to work with a minimum amount of supervision under stressful conditions;
  • Must be able to use a desk top and lap top computer as well as mobile and desk phone to accomplish duties;
  • Must be able to work varied hours/days as business dictates.


* Ladders Estimates

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