FT Bakery Team Leader

Stew Leonard's

$94K — $119K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent
  • Minimum one year of product knowledge experience
  • Ability to operate bakery ovens, mixers, and related equipment safely
  • Familiarity with all bakery categories including cakes, breads, donuts
  • Strong customer service and interpersonal skills
  • Basic computer proficiency in Microsoft Excel, Word, and Outlook
  • Excellent organizational skills and ability to multi-task

Responsibilities

  • Supervise and motivate team members for top-notch customer service
  • Resolve team member issues and ensure adherence to quality standards
  • Assist management in hiring and training new team members
  • Ensure production goals are met and displays are merchandised correctly
  • Deliver quality customer service while addressing inquiries and complaints
  • Participate in inventory checks regularly
  • Complete additional projects as assigned

Benefits

  • Comprehensive Medical, Dental, and Vision coverage
  • 401 K plan for full-time and part-time staff
  • Generous family and personal time off
  • Life and short-term disability insurance
  • Legal insurance and sick time off
  • Profit sharing and commuter assistance
  • Flexible pay options with Dayforce Wallet
Full Job Description
Team Leader Bakery Full Time Hourly - $18.10 to $23.00 per hour depending on qualifications and experience Must be at least 18 years and older Position Description: Team Leaders supervises, guide and motivate team members to deliver excellent customer service and the highest quality products. Team Leaders aids management in hiring and training new team members, updating management on team member performance and acts as a liaison between team members and upper management. Your day-to-day:
  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
  • Provides encouragement to team members, including communicating deadlines and goals
  • Assists management with hiring process and new team member training
  • Ensure production estimates are met and displays are full and merchandised, with appropriate signage
  • Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
  • Participate in monthly, quarterly, and yearly department inventories
  • Other projects, as needed
Qualifications:
  • High School Diploma or equivalent
  • At least one year experience with product knowledge
  • On occasion, safely operate bakery ovens, mixers, and all other equipment used in the day-to-day operation of the bakery department
  • Base knowledge of all areas of the bakery: cakes, breads, bagels, donuts, rice cakes
  • Great customer service skills
  • Good computer skills and a basic knowledge of Microsoft Excel, Word, and Outlook, the HRIS and Great Plains (purchase order/transfer system)
  • Good organizational skills
  • The ability to delegate tasks and communicate directions clearly
  • The ability to multi-task
What you bring to the team:
  • Lead by example
  • Excellent work ethic
  • Excellent interpersonal skill
  • Honest
  • The ability to problem solver
  • Firm, but fair
  • Flexible
Working Conditions:
  • Due to the use of the baking ovens, the temperature in the department maybe warmer than room temperature.
  • The position requires frequent walking, standing, lifting, and pulling with a maximum of 30lbs and occasionally climbing, pushing, and reaching.
Satisfy:
  • Greet customers with a friendly smile and positive attitude, ensuring that each customer feels welcome and appreciated.
Teamwork:
  • Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed.
Excellence:
  • Improve and maintain the efficiency of the store in order to reach success.
Wow:
  • Create a memorable shopping experience for our customers
  • Be a positive ambassador for the store, representing our S.T.E.W. values in all interactions with customers and team members. You are the biggest WOW!
Why youll love working here! Family Oriented: We respect the personal balance between work and family with career opportunity and growth- over 80% of our managers have been promoted from within. Benefits: High value, high quality Medical, Dental, and Vision coverage, 401 K plan for FT & PT team members, family & personal time, life insurance, short term disability insurance, legal insurance, sick time off, profit sharing, commuter assistance, Annual performance reviews. Environment:Have you seen the Avocado Girls? Chiquita Banana? Or the singing Parrot? Pay Day: Were thrilled to offer our Team Members Sunday premium pay, Holiday pay, Dayforce Wallet - a new way to get paid. Say bye-bye to pay day and hello to pay your way. Get your pay as soon as you earn it, at no cost to you - Its your money, why should you have to wait? Request your pay as you earn it. We take pride in the power of diversity, inclusion, and being socially responsible to the communities which we live and do business Apply today and start as soon as 1 week! For more information on working at Stew Leonards click on the link below! http://www.stewleonards.com/work-at-stews/

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