Guidehouse

FS GMS Business Operations Lead

Guidehouse$98K — $163K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of business operations experience
  • University Degree or equivalent relevant experience
  • Proven expertise in forecasting and workforce planning
  • Strong executive presence, capable of influencing at senior levels
  • Highly structured, data-driven, and results-oriented approach

Responsibilities

  • Lead daily execution of core GMS business operations
  • Own process integrity and performance across the business
  • Manage GMS management information and dashboards for executive reporting
  • Drive internal GMS initiatives and serve as program manager
  • Act as the bridge across multiple functions including Finance and Delivery
  • Establish operational KPIs and facilitate continuous improvement

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Discretionary variable incentive bonus eligibility
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life Insurance
  • Flexible Spending Accounts for Health, Dental/Vision, and Dependent Care
  • Short-Term & Long-Term Disability insurance
  • Tuition Reimbursement and Learning Opportunities
  • Skills Development & Certifications support
  • Employee Referral Program
  • Community Outreach and Corporate Sponsored Events
  • Emergency Back-Up Childcare Program
Full Job Description
Job Family:
Finance Compliance Advisor

Travel Required:
Up to 10%

Clearance Required:
None

What You Will Do:

The Manager, FS GMS Internal Business Operations Lead serves as the central operator for the FS GMS business, owning execution, governance, and optimization of all internal GMS sub-functions. This role ensures disciplined management of core processes (e.g., resource & bench, forecasting, pipeline/PRT, and management reporting) while driving cross-functional alignment and operational maturity-enabling senior leadership to focus on client growth and strategic expansion.

Key Responsibilities

End-to-End Operational Ownership

  • Lead day-to-day execution of core GMS business operations, including:
  • Resource & bench management
  • Workforce and financial forecasting
  • Pipeline / PRT tracking and governance
  • Own process integrity, standardization, and performance across the business
  • Business Governance & Executive Reporting
  • Own GMS management information (MI), dashboards, and executive reporting
  • Provide leadership with timely, accurate, and actionable insights to drive decision-making
  • Internal Program & Change Leadership
  • Lead and drive internal GMS initiatives (e.g., operating model evolution, tooling, governance improvements)
  • Operate as the program manager across all internal workstreams with clear accountability for outcomes
  • Cross-Functional Leadership & Integration
  • Act as the connective layer across Finance, Delivery, People, and Solutions functions
  • Drive alignment on priorities, timelines, and execution across all GMS sub-functions
  • Performance Management & Continuous Improvement
  • Establish and track operational KPIs (e.g., utilization, forecast accuracy, reporting SLAs)
  • Identify and implement improvements to enhance scalability, efficiency, and cost performance


What You Will Need:

  • 5+ years of experience in business operations
  • Requires a University Degree and prior relevant experience (Relevant experience may be substituted for formal education or advanced degree)
  • Demonstrated ownership of forecasting, workforce planning, and operational governance at scale
  • Strong executive presence with ability to influence at Partner / Director level
  • Highly structured, data-driven, and execution-focused


What Would Be Nice To Have:
  • Bachelor's degree

#LI- DNI

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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