Location: 2337 Beacon Ave, Sidney, British Columbia, V8L 1W9
Why this role is important?SUMMARY:
The Front Store Manager (FSM) is responsible for managing the overall Front Store's performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.
DUTIES & RESPONSIBILITIES:
OPERATIONS:
- Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
- Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
- Ensures staffing levels are adequate to effectively operate the business
HUMAN RESOURCES:
- Complies with Human Resources Standards
- Hires and/or supports hiring for all departments, excluding Pharmacy
- Maintains wage administration within SLPH guidelines
- Conducts probationary reviews for new hires and annual staff performance reviews
- Manages staff performance through ongoing coaching, action planning, and follow-up
- Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
FINANCE:
- Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
- Meets period, quarterly and annual targets
- Sets individual goals for departments to motivate employees and ensures goals are met
- Develops and executes strategies to improve business efficiency at the store
QUALIFICATIONS:
- Planning, Judgement and Decision Making
- Planning and preparation for Inventory Management
- Use judgment and decision making skills to control expenses
- Provides effective leadership and ongoing mentorship and ensures development of all staff
- Efficient time management skills
- Able to prioritize activities quickly in response to changing initiatives
- Effective organization and planning skills
EXPERIENCE:
- Previous retail management experience for a minimum of 5 years
- Demonstrated ability to drive the business, lead by example and support corporate programs
- Works effectively with management team
- Superior interpersonal, coaching and communication skills
- Strong business and financial acumen
- Strong relationship builder with key internal and external agencies
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Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You'll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:Full time
Type of Role:Regular
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.Hiring Range / c9chelle salariale e0 l'embauche :
$90,064.00 - $91,000.00 / 90.064,00$ - 91.000,00$ (per year / par an)
A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expe9rience et les connaissances d'un candidat ainsi que la re9gion ge9ographique dans laquelle le poste est situe9 peuvent eatre prises en compte dans la re9mune9ration qu'un candidat ree7oit pour ce poste. Cette offre d'emploi concerne un poste vacant existant. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'e9valuer et/ou de se9lectionner les candidats e0 ce poste.
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#FS #SDMR #BC
