Front Office Business Process Consultant

Joint Activities

$135K — $216K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • TS/SCI clearance with polygraph is a must
  • 8+ years of experience with a BS/BA; or 6+ years with MS/MA; or 3+ years with PhD; 4 years of relevant experience may substitute for degree
  • Strong analytical, problem-solving, and critical thinking skills
  • Exceptional verbal and written communication abilities
  • Proficient in coordinating multi-stakeholder initiatives
  • Experience with project management and using collaboration tools
  • Ability to manage multiple priorities while maintaining high standards

Responsibilities

  • Draft and produce executive-level briefings and summary documents
  • Document key decisions from executive meetings and track action items
  • Support senior leadership in strategic planning and offsite sessions
  • Analyze organizational data for strategic insights
  • Coordinate complex engagements across various organizations
  • Evaluate and implement process improvements to drive efficiencies
  • Manage tasking requests and support special projects related to team initiatives

Benefits

  • Engagement with senior leadership on impactful initiatives
  • Broad exposure to organizational mission areas
  • Opportunities for continuous learning with cutting-edge technologies
  • High visibility within a dynamic, fast-paced work environment
  • Participation in multi-stakeholder coordination
  • Flexibility to adapt to shifting priorities
  • Support in managing special projects and workforce events
Full Job Description
Responsibilities

We're seeking a Senior Business Process Consultant who thrives in dynamic environments and wants to make a tangible impact. This role offers exceptional opportunities to work directly with senior leadership on high-stakes initiatives, gain broad exposure across the organization's mission areas, and continuously learn by engaging with cutting-edge technologies, strategic priorities, and organizational challenges.

 

This is a fast-paced, high-visibility environment where no two days are the same. The ideal candidate brings strong analytical and communication skills, thrives on solving problems independently, and effortlessly adapts to shifting priorities, all while maintaining the attention to detail and strategic insights that senior leadership depends on.

 

If you're energized by variety, excel at connecting the dots across complex stakeholder landscapes, and want to see the direct results of your contributions, this is your opportunity.

 

Executive Support

  • Draft briefings, action responses, and other executive-level materials
  • Document executive-level meetings, capturing key decisions and action items
  • Compile executive prep materials, coordinating across multiple departments

Strategic Planning

  • Support senior leadership offsites and strategic planning sessions
  • Develop briefing schedules and accountability structures for implementing priorities
  • Collect, analyze, and visualize organizational data for strategic decision-making

External Engagement and Coordination

  • Coordinate complex engagements with a variety of organizations
  • Serve as liaison between the office and other organizations throughout planning processes
  • Produce comprehensive engagement documentation and read-outs for leadership

Business Process Improvement and Knowledge Management

  • Evaluate and implement improvements to enhance effectiveness and drive efficiencies
  • Pilot and recommend adoption of new tools, including AI-enabled applications
  • Ensure organizational knowledge is properly documented, accessible, and maintained

Administrative Coordination

  • Manage tasking requests, track issues to resolution, and ensure proper documentation
  • Support special projects, including orientation programs and other workforce events

 

Qualifications

Required Qualifications

TS/SCI W POLY 

Core Competencies

  • Demonstrated ability to plan and lead major assignments independently
  • Strong analytical, problem-solving, and critical thinking skills
  • Experience managing multiple competing priorities simultaneously while maintaining quality and meeting deadlines

 

Communication and Documentation Skills

  • Exceptional written and verbal communication skills with demonstrated experience producing executive-level materials
  • Experience documenting meetings, capturing action items, and producing comprehensive summaries
  • Proficiency developing briefings, emails, and other material for senior leadership

 

Coordination and Collaboration

  • Proven ability to coordinate complex multi-stakeholder initiatives across organizational boundaries
  • Strong attention to detail combined with ability to maintain strategic perspective
  • Ability to work both independently and collaboratively in a team environment
  • Demonstrated discretion and sound judgment while handling sensitive information

 

Technical Skills

  • Proficiency with Microsoft Office suite and collaboration tools
  • Experience with project management and tracking methodologies
  • Flexibility and adaptability to changing priorities in a fast-paced environment

 

Education

  • Minimum of 8 years experience with BS/BA, 6 years with MS/MA, or 3 years with PhD; 4 years of additional experience in lieu of degree
Target Salary Range$135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

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