Front of House Manager

Boston Pizza

$93K — $99K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in a restaurant management role
  • Prior experience in a casual dining environment
  • Strong leadership and coaching abilities
  • Excellent communication and organizational skills
  • Commitment to food safety and hospitality standards

Responsibilities

  • Leads by example and collaborates with team members on tasks
  • Seeks professional development and skill-building opportunities
  • Achieves operational goals through effective time management
  • Builds cohesive relationships within the team
  • Champions Boston Pizza's brand standards and food safety practices
  • Communicates openly about goals and challenges to the team
  • Maintains composure in a fast-paced environment

Benefits

  • Opportunity for professional growth and development
  • Inclusive and collaborative work culture
  • Recognition as part of a top-managed company for over 20 years
  • Focus on integrity, philanthropy, and innovation
  • Commitment to team member training and success
Full Job Description
Overview
Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities What does a successful Front of House Manager look like?
  • Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
  • Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
  • Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
  • Maintains a positive composure and thrives in a fast-paced environment
Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

MinCAD $45,000.00/Hr. MaxCAD $48,000.00/Hr.

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