Position Summary:The Joint Chiropractic is seeking a dynamic and strategic
Franchise Business Consultant to support franchise clinics in achieving operational excellence, driving growth, and delivering exceptional patient experiences. This field-based role acts as a collaborative partner to franchise owners - bringing a balanced, solutions-oriented, and generalist approach across all aspects of clinic operations. The ideal candidate provides hands-on coaching, business insights, and operational support to help clinics thrive in alignment with The Joint Chiropractic's mission and values, while avoiding a compliance or audit-driven style.
Key Responsibilities:- Serve as a well-rounded business partner to franchise owners, offering support across operations, finance, staffing, marketing, and patient experience - focusing on driving results, not just reviewing performance
- Coach franchisees on staffing strategies, onboarding processes, and team development to build strong, service-oriented clinic teams
- Provide guidance and tools to help clinics measure, understand, and enhance the patient experience
- Review Profit & Loss statements with franchisees and offer data-informed recommendations and action plans to strengthen financial performance
- Support site selection and new clinic development, including guidance on market strategy, timelines, and execution of license agreements
- Collaborate with franchisees to increase active membership and implement growth strategies through effective local marketing and patient retention efforts
- Encourage and support participation in local marketing Co-ops to enhance regional brand presence and drive patient traffic
- Analyze clinic performance trends and KPIs to identify opportunities and coach toward continuous improvement
- Help maintain proper staffing levels to support consistent clinic hours and maximize patient access
- Partner with new franchisees to successfully launch clinics and achieve operational and financial targets within their first year
- Encourage growth and expansion among top-performing franchisees while providing direct, constructive coaching to address underperformance as needed
- Build strong relationships with franchisees through regular communication, trust-based support, and a partnership-focused mindset
- Promote active participation in system-wide meetings, training, and brand initiatives to foster alignment and ongoing development
Qualifications:- 3+ years of multi-unit operations experience, preferably within franchising, retail, health, or wellness industries
- Bachelor's degree in business, operations, or a related field preferred
- Demonstrated ability to coach and influence business owners or managers across a wide range of operational areas
- Strong generalist skill set - able to support staffing, training, marketing, financial planning, and patient experience with confidence and credibility
- Experience analyzing P&Ls and creating actionable plans for performance improvement
- Understanding of real estate/site selection processes and the timelines associated with opening new clinics, including license agreement execution
- Experience participating in or supporting local marketing Co-ops is a plus
- Strong interpersonal and communication skills with the ability to build effective partnerships
- Self-motivated, highly organized, and able to manage multiple priorities in a field-based environment
- Open to candidates nationwide; willingness to travel regularly within the assigned region is required, including frequent daily and weekly travel in the field.
Compensation:- $100,000-$110,000 DOE plus incentive compensation
- Medical, Dental, Vision
- 401k w/company match
- PTO Accrual
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