Position Summary:

The Resident Service Engineer (RSE) is a dedicated on-site technical expert responsible for supporting Schneider Electric's Foxboro Distributed Control System (DCS) and Triconex Safety Instrumented System (SIS).

This role includes hands-on support, system optimization, process simulation/emulation, cybersecurity andpatch management to ensure the safety, reliability, and compliance of critical industrial automation systems.

Location: This role reports onsite in Morrilton, AR

What will you do?

System Support & Maintenance:

• Provide daily on-site support for Foxboro DCS and Triconex SIS systems.
• Perform diagnostics, troubleshooting, and preventive maintenance to ensure system uptime and performance.

Process Simulation & Emulation:

• Develop and maintain simulation environments for testing, training, and validation.
• Support FAT/SAT and operator training using emulated systems.

Cybersecurity & Patch Management:

• Implement and maintain cybersecurity best practices in accordance with Schneider Electric and customer policies.
• Monitor system vulnerabilities and coordinate the deployment of security patches and updates.
• Maintain compliance with industry standards such as ISA/IEC
• 62443, NIST, and customer-specific cybersecurity frameworks.
• Collaborate with IT/OT teams to ensure secure network configurations and access controls.
• Document and report cybersecurity incidents, patching activities, and risk mitigation measures.

Project & Upgrade Support:

• Assist with system upgrades, migrations, and expansions.
• Support commissioning and integration of new control and safety systems.

Customer Engagement:

• Act as the primary technical liaison for the customer.
• Provide training and guidance on system operation, simulation tools, and cybersecurity awareness.

Documentation & Reporting:

• Maintain detailed service logs, simulation configurations, patch records and cybersecurity documentation.
• Provide regular performance and compliance reports to both the customer and Schneider Electric service management.

What qualifications will make you successful in this role?

Education: Associate's or Bachelor's degree in Electrical Engineering, Control Systems, Instrumentation, or related field

Experience:

• 5+ years in industrial automation or control systems support.
• Experience with Foxboro DCS, Triconex SIS, and simulation tools.
• Exposure to cybersecurity practices in industrial environments.

Technical Skills:

• Proficiency in control system architecture, loop tuning, and safety diagnostics.
• Familiarity with simulation platforms like SimSci, TriStation Emulator.
• Understanding of cybersecurity principles, patch management, and network security.
• Knowledge of communication protocols (Modbus, OPC, Ethernet/IP).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Self-motivated and capable of working independently in a customer facing environment.

Preferred Qualifications:

• Schneider Electric certifications in Foxboro and/or Triconex platforms.
• Experience with cybersecurity frameworks (ISA/IEC 62443, NIST).
• Experience in pulp & paper and/or power generation industries.

Bring your technical talent to a team that values what you do-apply today!

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!