Founding Ops

Eventual

$80K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of operations experience in fast-paced environments
  • Expertise in Excel and PowerPoint for financial modeling
  • Strong communication skills for presenting complex ideas
  • Deep knowledge of startups and a curious mindset
  • Comfortable handling direct feedback in high-pressure settings
  • Self-motivated with a passion for innovation in traditional industries

Responsibilities

  • Build and manage financial presentations and models for fundraising
  • Enhance product messaging and customer interaction processes
  • Scale customer service operations through technology
  • Oversee newsletter management for a large distribution network
  • Lead sponsorship, direct mail, and marketing strategies
  • Streamline documentation and performance measurement within the company
  • Facilitate hiring and onboarding processes for new team members

Benefits

  • Full-time, in-person opportunities in Los Angeles or New York City
  • Work as a founding member of the operations team
  • Opportunity to shape operations in a rapidly growing startup
  • Engage in complex, innovative projects that impact the business
  • Collaborative environment focused on continuous improvement and learning
Full Job Description


You9ll be the founding member of our operations team and help us build a path to serving our customers as we 10x and 100x our business. We move with urgency, test ideas quickly, have high attention to detail, and a lot of grit given the complexity of building a business like this. We are in-person only and full-time in Los Angeles (Santa Monica) or New York City (Tribeca).

Things you might work on immediately

There9s a lot happening behind the scenes at Eventual. Below are the categories that an ops role might own, depending on the candidate9s skillset and interest:
  • Finance ops: Presentations and financial models for equity fundraising and risk-transfer.
  • Marketing ops: Refine product messaging and positioning. Manage how it feels for customers and distributors to interact with us. Improve customer service scalability using technology. Own the newsletter for our distribution network of thousands of insurance agents. Lead strategy, budgeting, and execution of sponsorship, direct mail and conference marketing. Improve revenue operations to track, verify, and report performance.
  • Corporate ops: Improve how Eventual itself runs. Higher-quality documentation & performance measurement. Hiring & onboarding logistics of new employees. Structure the team around product pods as we launch new lines of business (very soon!). Use technology to improve our overall leverage.

You might be a fit if
  • You9re the best Excel and Powerpoint person at your company: you previously built financial models to determine the market valuation of businesses or real estate.
  • You9re innately knowledgeable and curious about startups and have strong opinions about most things on earth.
  • You have a relentless focus on continuous learning and an ability to question the status quo.
  • You have extremely strong communication skills and confidence presenting complex concepts to industry experts.
  • You9re comfortable with direct feedback in a high-pressure, high-growth environment.
  • You9re self-motivated and energized by building something new in a legacy industry like insurance and housing.

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