Tata Consultancy Services

Forward Deployment Engineer

Tata Consultancy Services • $110K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of engineering experience, specifically in AI/ML
  • Strong understanding of software development and deployment frameworks
  • Proven experience in use-case discovery and stakeholder engagement
  • Expertise in applied machine learning techniques and evaluation strategies
  • Familiarity with GenAI and LLM engineering methods (preferred)
  • Proficiency in MLOps/LLMOps practices and tools
  • Excellent communication and technical leadership skills

Responsibilities

  • Partner with stakeholders to identify AI opportunities and shape them into actionable use cases
  • Conduct workshops to assess data readiness, feasibility, and operational risks for AI projects
  • Develop and tune machine learning models across various applications including NLP and anomaly detection
  • Build and deploy RAG pipelines for GenAI applications, ensuring reliability and correctness
  • Package models into scalable services utilizing Docker/Kubernetes and CI/CD processes
  • Develop integration layers for embedding AI capabilities into existing systems and workflows
  • Provide mentorship and establish best practices for the engineering team

Benefits

  • Annual discretionary incentives
  • Comprehensive medical, dental, and vision coverage
  • Generous family support policies including parental leave
  • Insurance options for auto, home, and identity theft protection
  • Commuter benefits and professional education reimbursement
  • Paid time off including vacation and holidays
  • Legal and financial assistance programs including 401K and student loan refinancing
Full Job Description
Role Overview

We are looking for an experienced AI/ML & Forward Deployed Engineer with 8+ years of engineering experience to deliver high-impact AI/ML (and GenAI, where applicable) solutions end-to-end. You will blend applied machine learning, software engineering, and stakeholder problem-solving to deploy production-grade systems that are scalable, secure, observable, and aligned to business KPIs.

This role is ideal for engineers who enjoy operating at the intersection of data + models + systems + real users, and who can thrive in ambiguous, fast-moving environments

Key Responsibilities

1) Use-Case Discovery & Forward Deployment
• Partner with stakeholders (business/product/customers) to identify and shape AI opportunities into well-defined use cases with success metrics, constraints, and rollout plans.
• Run workshops and technical discovery to assess feasibility, data readiness, integration needs, and operational risks.
• Drive rapid prototyping, pilot deployments, and iterative improvements based on real user feedback.

2) Applied ML Engineering (Classic ML + Deep Learning)
• Develop and improve ML solutions (classification, regression, ranking, forecasting, anomaly detection, NLP).
• Establish and maintain robust evaluation practices: offline metrics, validation strategies, experimentation, and A/B testing.
• Perform feature engineering, error analysis, model optimization, and performance tuning for production requirements.

3) GenAI / LLM Engineering (If Applicable)
• Build and productionize RAG (Retrieval-Augmented Generation) pipelines, including document ingestion, chunking strategy, embeddings, retrieval tuning, reranking, and response grounding.
• Implement guardrails and reliability patterns: prompt templates, tool/function calling, hallucination reduction, citation strategies, and fallback paths.
• Develop evaluation harnesses for GenAI: quality metrics, regression tests, safety tests, and human-in-the-loop workflows.

4) Productionization (MLOps / LLMOps)
• Package models into scalable services and deploy using Docker/Kubernetes and CI/CD.
• Implement model lifecycle management: model registry, versioning, automated retraining triggers, and governance workflows.
• Build monitoring and observability: drift detection, latency/throughput monitoring, error tracking, alerting, and rollback mechanisms.

5) Systems Integration & Platform Collaboration
• Build integration layers (REST/gRPC APIs, event-driven services) to embed AI capabilities into products and enterprise workflows.
• Collaborate with data engineers to design reliable pipelines and ensure data quality, lineage, and governance.
• Ensure secure and compliant design (PII/PHI handling, RBAC, secrets management, encryption, audit trails).

6) Technical Leadership & Enablement
• Provide technical guidance and mentoring to eng ineers; lead design reviews and establish best practices.
• Document solutions with architecture diagrams, runbooks, and operational playbooks.
• Create reusable accelerators (templates, libraries, patterns) to scale deployments across teams or customers.

Salary Range: $110,000-$120,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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