About the role

As a Forward Deployed Test Engineer, you'll drive customer success by developing and managing end-to-end Playwright test suites using our AI platform. From initial onboarding through renewal, you'll own the technical testing relationship with customers, transforming their requirements into reliable automated test frameworks.

This role requires a technical problem-solver capable of writing quality test code while building strong customer relationships. You'll balance hands-on test development with strategic customer management to ensure our customers get the most value from our testing service.

As Forward Deployed Test Engineer, you will:

• Own the full customer testing journey from implementation through renewal, driving success across onboarding, test development, and ongoing optimization
• Develop and maintain high-quality Playwright test suites tailored to each customer's unique requirements and technical environment
• Lead technical implementation projects, including AI test suite generation, configuration, and integration with customer CI/CD pipelines
• Ensure test reliability through proactive monitoring, failure resolution, and workflow optimization
• Drive customer health metrics and identify expansion opportunities through deep understanding of customer testing needs
• Support pre-sales through technical demos, assessments, and proof-of-concept test implementations
• Develop custom testing solutions for unique customer requirements while maintaining scalability
• Be the voice of the customer by capturing technical testing requirements, shaping product direction, and collaborating with engineering on platform improvements
• Create and maintain customer-facing technical documentation and testing implementation guides

To succeed in this role, you'll need:

• Software development experience with a focus on test automation (particularly Playwright, Cypress, or similar frameworks)
• Hands-on experience writing and maintaining end-to-end browser-based tests
• Proficiency with JavaScript/TypeScript
• Experience integrating test frameworks into diverse dev workflows - from cloud CI/CD to on-premise runners and custom environments
• Effective communication skills with both technical and non-technical stakeholders
• Proven ability to quickly learn new technologies and adapt testing solutions across different technical environments
• Previous experience in customer-facing technical roles
• High sense of agency and ability to prioritize work independently in a fast-paced environment
• Ability to manage multiple customer testing engagements and prioritize effectively
• Pragmatic decision-making that balances customer testing needs with technical feasibility

We value skills and mindset over specific credentials. Whether you have a CS degree, attended a boot camp, or are self-taught, we welcome diverse perspectives to contribute to our mission.

$80,000 - $120,000 a year

In addition to a base salary, employees will receive stock options.

Benefits for full-time team members include comprehensive medical, dental, and vision plans, paid holidays, and flexible paid time off (PTO).

Note: Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of an employment Visa at this time.