Food Saftey Director

Chick-fil-A, Inc.

$80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in food safety and quality management
  • Strong ability to drive strategic improvements in operations
  • Proven track record in team leadership and development
  • Excellent coaching and mentoring skills
  • Ability to analyze operational reports and metrics effectively

Responsibilities

  • Champion compliance with food safety standards and policies
  • Maintain high standards for food quality and cleanliness
  • Utilize performance metrics to ensure product consistency
  • Coordinate with Facilities for equipment maintenance
  • Ensure adherence to established operational processes
  • Drive innovative improvements for operational effectiveness
  • Monitor financial metrics related to food and labor costs

Benefits

  • Opportunities for professional growth and development
  • Culture focused on continuous improvement
  • Supportive and collaborative team environment
  • Emphasis on work-life balance and employee well-being
Full Job Description
Food Safety Director
Position Summary

The Food Safety Director is responsible for ensuring excellence in food safety, quality, operational execution, inventory management, and team development across the restaurant. This leader drives a culture of accountability, continuous improvement, and operational excellence while protecting the brand through consistent adherence to food safety standards, processes, and procedures. The ideal candidate is a strategic thinker, strong coach, and servant leader who can inspire teams to achieve exceptional results.
Key Responsibilities
Food Safety & Quality Leadership
  • Champion food safety standards and ensure full compliance with all company policies and procedures.
  • Protect the brand by maintaining exceptional standards for food preparation, packaging, product quality, and cleanliness.
  • Utilize operational reports and performance metrics to ensure consistency and quality across all products.
  • Coordinate with Facilities teams regarding equipment repairs, maintenance, and replacements to support food safety and operational excellence.
Operations & Systems Management
  • Ensure team members and leaders consistently follow established systems, processes, and procedures.
  • Drive innovative and strategic improvements that increase capacity and operational effectiveness.
  • Monitor labor costs, food costs, repair expenses, and supply costs to ensure responsible financial stewardship.
Leadership & Team Development
  • Lead by example with a consistent, positive attitude and a strong sense of urgency.
  • Build strong relationships with team members and leaders while fostering a culture aligned with company Vision and Values.
  • Maintain Personal Development Plans and conduct regular one-on-one meetings with leaders.
  • Coach and mentor leaders through clear direction, feedback, and accountability.
  • Identify high-potential team members and assist in leadership development planning.
  • Plan and facilitate kitchen leadership meetings focused on performance, development, and operational improvement.
  • Encourage personal and professional growth through continuous learning and leadership development.
Strategic Planning & Continuous Improvement
  • Establish goals and visually communicate progress and performance expectations to the team.
  • Develop creative ways to motivate and engage team members to achieve operational goals.
  • Dedicat...

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