Soho House

Food & Beverage Manager - Soho House Holloway

Soho House$75K — $90K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a food and beverage management role
  • Strong attention to detail and process orientation
  • Experience with hospitality management technologies like POS and Open Table
  • Proven leadership skills with cross-functional communication
  • Knowledgeable about food trends and health regulations
  • Financially savvy with personnel management skills
  • Guest-focused and adaptable in a dynamic environment

Responsibilities

  • Lead daily operations ensuring exceptional service and staffing levels
  • Foster relationships with members, guests, and staff for outstanding customer experience
  • Collaborate to design and implement menus while managing vendor relations
  • Anticipate customer needs and formulate action plans for improvement
  • Support HR in recruitment to nurture high-performing staff
  • Set performance targets and establish key operational procedures
  • Enhance team communication and accountability for motivation and success
  • Prepare detailed weekly/daily reports on operational metrics and improvements

Benefits

  • Employee development and leadership training opportunities
  • A focus on work-life balance with flexible scheduling
  • Opportunity to work in a prestigious beachside location
  • Engaging, team-oriented work environment
  • Commitment to health and safety standards
Full Job Description
The Role...

At Little Beach House Malibu a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance.

A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling.

Main Duties...
  • Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
  • Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service
  • Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
  • Proactive in identifying customers' needs and responsive in developing action plan that enhances experience and mitigates risk
  • Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential
  • Establish targets, KPI's, schedules, policies and procedures
  • Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
  • Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
  • Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk

Required Skills/Qualifications:
  • Minimum of 5+ years' experience in a similar capacity
  • Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
  • POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience
  • Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
  • Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
  • Ability to manage personnel and meet / exceed financial targets
  • Guest-oriented and service-minded as well as flexible and pro-active

Physical Requirements
  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to make periodical fast paced movements are required to go from one part of the property to others.
  • Must be able to move, pull, push, carry or lift at least 30 pounds.
  • Must be able to occasionally kneel, bend, crouch and climb is required.
  • Must be able to perform physical activities such as lifting, cleaning, and stooping.
  • Must be able to stand, walk, lift, and bend for long periods of time.


In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Pay Range

$75,000-$90,000 USD

About Soho House

Soho House is a group of private members' clubs originally aimed at those in the arts, politics, and media. The original location is at 40 Greek Street, Soho, London. The company now operates clubs, hotels and venues around the world, and in 2015 changed from SOHO House Group to Soho House & Co. Membership is selective and members are drawn mainly from the media, arts and fashion industries. The company filed for an initial public offering in 2021, and went public in July 2021, trading under the name Membership Collective Group. The organisation will use the money raised to pay down debt and finance further expansion.
Learn more about Soho House

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