Key Responsibilities:
Performs and supports complex FOIA case processing and workflow activities, including case management, status communications, records management, research and analysis, appeals support, process improvement, and broader program support.
Qualifications:
Strong FOIA knowledge; strong written/verbal communication, analytical, organizational, and customer service skills; MS Office proficiency; attention to detail; ability to work independently and consistently deliver high-quality work. Preferred: SecureRelease and Collaboration Portal experience.
Education & Experience:
Bachelor's degree.
10+ years of professional experience, including 3+ years of FOIA experience.
