Floor Manager Facilities

Resorts World New York City

$84K — $86K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Must be at least 18 years old and able to obtain relevant licenses as required.
  • Associate's Degree in Facilities Maintenance or related field OR 2 years' supervisory experience in facilities management.
  • 5 years' work experience in a facilities setting required.
  • Strong communication and interpersonal skills in English required.
  • Ability to perform physical demands of the job, including lifting up to 30 pounds.

Responsibilities

  • Assist the Director of Facilities and Facilities Manager in overseeing operations.
  • Direct and supervise team members, assigning work and evaluating performance.
  • Conduct daily briefings and training sessions for staff.
  • Manage staffing schedules, accommodating absences and time-off requests.
  • Inspect property and submit detailed reports on maintenance and safety.

Benefits

  • Opportunities for professional development and training.
  • Positive work environment with a focus on employee relations.
  • Involvement in decision-making regarding hiring and staffing.
  • Access to health and safety programs.
  • Diverse and dynamic working conditions in the hospitality sector.
Full Job Description
Job Responsibilities

The Facilities Floor Manager is responsible for assisting the Director of Facilities and Facilities Manager in ensuring the proper operations of all facility related operations; interviewing, recommending hire, directing, assigning work duties and responsibilities, scheduling, ordering, supervising, training, discipline and development of employees; and monitoring for compliance with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations as well as all union guidelines.

The Facilities Floor Manager is responsible for managing team members and directing daily operations, exercising independent judgment in staffing, scheduling, performance management, and enforcement of company policies. The Manager serves as a representative of management, spends the majority of time on supervisory and decision-making responsibilities, and provides input into hiring, discipline, and other employment actions that are given significant weight.

Essential Duties/Core Competencies
  • Maintain the building and grounds, direct employees and oversee the upkeep of equipment and supplies.
  • Assist with oversight of companywide work orders throughout the property
  • Conduct daily pre-shift and training to communicate updates and company policy using established protocols
  • Supervise subordinate staff, performing activities such as assigning work, evaluating performance and administering disciplinary action.
  • Adjust shift schedules for call outs, vacations, and other paid time off
  • Conduct property inspection walks including on all casino floors and outside property and submit detailed report.
  • Plan and coordinate all installations and refurbishments.
  • Managing the upkeep of equipment and supplies to meet health and safety standards
  • Execute equipment audits and record taking policies.
  • Ensure employees are trained to work safely and efficiently within current regulatory guidelines.
  • Monitor and report risk and safety concerns to ensure a safe environment for both employees and guests.
  • Promote positive public and employee relations.
  • Present oneself in a neat and clean appearance at all times.
  • Perform other duties as assigned.


Work/Educational Experience
  • Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
  • Associate's Degree in Facilities Maintenance or closely related field
    • OR Two (2) years' experience in a facilities supervisor position or equivalent
  • Five (5) years' related work experience in a facilities setting required


Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and prolonged sitting during the shift.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.


Pay Transparency: $84,120 - $86,920

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