Fleet Service Advisor

Fremont Ford

• $120K — $240K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a Fleet Service or Ford Service Advisor
  • Strong understanding of commercial customer needs
  • Ability to manage multiple vehicles and accounts
  • Excellent communication with customers and team members
  • Proficient in service management software and Microsoft Office Suite
  • Detail-oriented with a focus on customer service
  • Valid driver's license with a clean record

Responsibilities

  • Build and maintain long-lasting relationships with commercial customers
  • Manage service requests and track multiple fleet accounts
  • Communicate effectively with technicians and parts departments
  • Follow up with customers to keep them informed throughout the service process
  • Provide exceptional customer service and support
  • Meet performance metrics to drive income growth
  • Utilize the resources available to maximize service offerings for clients

Benefits

  • Health, dental, and vision insurance options
  • 401(k) retirement plan with company matching
  • Paid time off and holidays
  • Employee discounts on vehicle purchases and services
  • Opportunities for professional development and career growth
Full Job Description
HIGH-PERFORMING FLEET SERVICE ADVISOR
Fremont Ford - Newark, CA

Ford Pro Elite Commercial Vehicle Center and President's Award Winner

Earning Opportunity: $10,000-$20,000+ Per Month

Fremont Ford is looking for an experienced, motivated Fleet Service Advisor who knows how to take care of commercial customers, build long-term relationships, and grow a strong book of fleet business.

This is not an entry-level advisor position. We are looking for a proven performer with experience in Fleet Service and/or Ford Service who wants the resources and opportunity to take their income to the next level.
WHAT WE'RE LOOKING FOR

The ideal candidate:
  • Has previous Fleet Service Advisor and/or Ford Service Advisor experience
  • Understands the needs and urgency of commercial customers
  • Is comfortable managing multiple vehicles and customer accounts
  • Communicates extremely well with customers, technicians, parts, and management
  • Knows how to follow up and keep customers informed
  • Builds relationships instead of simply writing repair orders
  • Is organized, accountable, competitive, and motivated by performance
  • Wants to build a career and an income-not just collect a paycheck

Ford experience is highly preferred. Existing fleet and commercial service experience is a major plus.
COMPENSATION

This is a high-income opportunity for the right advisor.

High performers have the opportunity to earn approximately $10,000-$20,000+ per month based on performance and the applicable pay plan.

If you're already successful in Ford or fleet service but feel like you've reached the ceiling where you are, Fremont Ford has the volume, facility, commercial focus, and resources to give you room to grow.
JOIN FREMONT FORD

We're looking for someone who wants to become a major part of our growing commercial service operation.

If you understand fleet customers, know how to deliver exceptional service, and want the opportunity to earn at a very high level, we want to talk to you.

Apply today to learn more about the Fleet Service Advisor opportunity at Fremont Ford in Newark, California.
Requirements
  • Proven experience in a service advisor or customer service role, preferably in automotive fleet services.
  • Strong organizational and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with service management software and Microsoft Office Suite.
  • Detail-oriented with a commitment to providing excellent customer service.
  • A valid driver's license and clean driving record.
Benefits
  • Competitive compensation ranging from $10,000.00 to $20,000.00 per month.
  • Health, dental, and vision insurance options.
  • 401(k) retirement plan with company matching.
  • Paid time off and holidays.
  • Employee discounts on vehicle purchases and services.
  • Opportunities for professional development and career growth.
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