General Motors

Fleet Reliability Engineer

General Motors • $124K — $140K *
Milford, MI 48381In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in mechanical, electrical, automotive, systems, industrial, computer engineering, or a related technical discipline.
  • At least 2 years of relevant experience in automotive, autonomous vehicles, robotics, aerospace, consumer electronics, or related fields.
  • Experience troubleshooting complex electro-mechanical or software-enabled systems.
  • Experience performing root-cause analysis and implementing corrective actions to improve reliability.
  • Strong written and verbal communication skills, able to explain technical issues clearly.

Responsibilities

  • Monitor fleet health and recurring failure trends for autonomous vehicles.
  • Investigate vehicle and fleet issues across various systems and hardware.
  • Lead structured troubleshooting and root-cause investigations.
  • Partner with technicians to prioritize work orders and improve repair processes.
  • Analyze data to identify reliability hotspots and maintenance opportunities.
  • Translate operational issues into actionable engineering work, including defect reports and corrective-action plans.
  • Create and improve standard operational work and documentation for consistency.

Benefits

  • Variety of health and wellbeing benefit programs including medical and dental options.
  • Health Savings Account and Flexible Spending Accounts offered.
  • Retirement savings plan and life insurance included.
  • Paid vacation and holidays with tuition assistance programs available.
  • Employee assistance program and GM vehicle discounts.
Full Job Description
Job Description
Position summary
  • GM Level: 6A
  • Proposed job-family alignment: Quality and Reliability Engineering
  • Primary work location: Milford Proving Ground
  • Travel: Approximately 10%
  • Career track: Individual contributor


General Motors is developing advanced driving-assistance and autonomous-vehicle capabilities that require safe, reliable, and scalable fleet operations. The Fleet Reliability Engineer will help keep the operational fleet mission-ready by combining vehicle-level troubleshooting, reliability analysis, maintenance and readiness support, and disciplined follow-through on corrective actions.

This role is part of the AV Operations organization and works closely with Fleet Management, Service Operations, Troubleforce, Vehicle Integration, AV software and hardware teams, safety partners, and vehicle operators. The engineer will translate recurring fleet issues into clear technical investigations, practical mitigations, durable corrective actions, and measurable improvements in uptime, utilization, and operational readiness.

The successful candidate is comfortable moving between the vehicle, the maintenance/work-order system, operational dashboards, and cross-functional engineering discussions. They can work independently on significant problems within a defined area, exercise sound judgment in a fast-moving environment, and clearly communicate technical findings to both hands-on teams and engineering leadership.

What you'll do
  • Monitor fleet health, availability, downtime, readiness, and recurring failure trends for AV test and data-collection vehicles, with primary support for operations at Milford Proving Ground and coordination with other fleet locations as needed.
  • Investigate vehicle and fleet issues spanning host-vehicle systems, autonomous-vehicle hardware, sensors, compute and instrumentation, connectivity, localization, calibration readiness, charging, and software-stack or system-health conditions.
  • Lead structured troubleshooting and root-cause investigations from initial issue identification through containment, corrective action, validation, documentation, and closure.
  • Partner with Service Operations and technicians to prioritize work orders, remove technical blockers, improve repair quality, and reduce time to return vehicles to service.
  • Provide timely technical support for operational escalations and fleet-downing events; help distinguish safe temporary mitigations from issues requiring engineering ownership or vehicle removal from service.
  • Analyze work-order, telemetry, incident, and operational data to identify reliability hotspots, Pareto trends, repeat failures, maintenance gaps, and opportunities to improve fleet utilization.
  • Develop and maintain reliability reports, issue summaries, failure-mode tracking, readiness views, and recommendations for operations and engineering leadership.
  • Establish clear problem statements, impact assessments, failure timelines, and evidence packages that enable partner engineering teams to diagnose and resolve issues efficiently.
  • Translate recurring operational issues into actionable engineering work, including defect reports, corrective-action plans, test requests, retrofit recommendations, parts needs, and follow-up validation.
  • Support fleet changes, hardware and firmware updates, retrofits, configuration changes, and vehicle-readiness activities through controlled, traceable, and auditable processes.
  • Participate in design reviews, vehicle build and integration feedback loops, release-readiness discussions, and operational change-control activities where fleet reliability or serviceability may be affected.
  • Collaborate with AV Operations and AV Test Engineering to ensure vehicles, systems, tools, procedures, and support coverage are ready for closed-course, public-road, and data-collection activities.
  • Create and improve standard work, troubleshooting guides, escalation paths, maintenance practices, and handoff documentation that can be used consistently across shifts and locations.
  • Contribute to reliability metrics and operating mechanisms, including fleet uptime, vehicle availability, downtime by cause, return-to-service performance, repeat repairs, issue response time, and deployment readiness.
  • Share lessons learned and coach technicians, operators, and partner engineers on recurring issues, safe work practices, diagnostic approaches, and reliability improvements.
  • Maintain a strong Safety First mindset and stop, escalate, or contain work when vehicle condition, system behavior, facility conditions, or operational context creates unacceptable risk.
  • Support other AV Operations priorities and special projects as business needs evolve.

Required qualifications
  • Bachelor's degree in mechanical, electrical, automotive, systems, industrial, computer engineering, or a related technical discipline.
  • At least 2 years of relevant experience in automotive, autonomous vehicles, robotics, aerospace, consumer electronics, industrial equipment, or a related technical operations environment.
  • Experience troubleshooting complex electro-mechanical, software-enabled, or vehicle systems using a structured problem-solving approach.
  • Experience performing root-cause analysis and developing corrective or preventive actions that improve reliability, quality, or operational performance.
  • Ability to interpret technical information, work-order history, diagnostic data, logs, measurements, and operational metrics to form and test hypotheses.
  • Demonstrated ability to manage multiple issues and priorities while maintaining ownership, documentation quality, and follow-through.
  • Strong written and verbal communication skills, including the ability to explain technical issues clearly to technicians, operators, engineers, and leadership.
  • Ability to work effectively in a hands-on operational environment that may include vehicle yards, maintenance areas, test facilities, and changing priorities.
  • Ability to work on-site at Milford Proving Ground and travel approximately 10% to support fleet operations, partner locations, or engineering activities.
  • Ability to meet applicable GM, facility, safety, and vehicle-operation requirements for assigned work, including maintaining a valid driver's license where required.

Preferred qualifications
  • Experience supporting autonomous vehicles, advanced driver-assistance systems, robotics fleets, or other safety-critical vehicle or mobile systems.
  • Working knowledge of SDV 2.0 concepts, software-defined vehicle architecture, vehicle compute, electronic control units, over-the-air updates, vehicle configuration, or software and hardware change management.
  • Experience with host-vehicle systems, automotive diagnostics, vehicle networks, sensors, calibration, localization, compute, connectivity, or autonomous-driving system integration.
  • Experience working with fleet-management, maintenance, incident-management, or reliability systems and dashboards.
  • Familiarity with issue-tracking and collaboration tools such as Jira, Confluence, Slack, Microsoft Office, or comparable platforms.
  • Experience using work-order and fleet-health data to create Pareto analyses, trend reports, operational dashboards, or reliability scorecards.
  • Familiarity with reliability methods such as FMEA, fault-tree analysis, 8D, FRACAS, statistical process control, or similar structured approaches.
  • Experience with SQL, Python, spreadsheets, command-line tools, telemetry analysis, or other methods for automating analysis and improving operational visibility.
  • Experience supporting hardware retrofits, fleet campaigns, validation drives, closed-course testing, public-road testing, or return-to-service decisions.
  • Experience working with external service providers, parts suppliers, repair facilities, or distributed operational teams.

Success in this role

Within the first year, the Fleet Reliability Engineer will be expected to:

  • Build trusted working relationships with AV Operations, Fleet Management, Service Operations, Troubleforce, Vehicle Integration, and partner engineering teams.
  • Establish a repeatable approach for monitoring fleet health, prioritizing reliability issues, documenting investigations, and tracking corrective actions to closure.
  • Improve visibility into the causes and duration of vehicle downtime and provide recommendations that help increase fleet uptime and usable vehicle hours.
  • Reduce repeat issues by converting operational learning into better diagnostics, maintenance practices, parts planning, standard work, and engineering fixes.
  • Help create a reliable feedback loop from vehicles and frontline operations into engineering decisions, release readiness, fleet changes, and future AV programs.

GM behaviors
  • Own the outcome and follow issues through to durable resolution.
  • Speak fearlessly and constructively when fleet reliability, safety, quality, or timing is at risk.
  • Commit to customers by understanding the needs of the operators, engineers, and programs that depend on the fleet.
  • Innovate responsibly by improving tools, processes, and methods without compromising safety or traceability.


Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
  • The salary range for this role is $124,420 to $140,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Benefits:
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.


Relocation: This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive success at General Motors.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at General Motors

More Manufacturing & Automotive Jobs

Find similar Fleet Reliability Engineer jobs:

NationwideMilford, MI