We are seeking an experienced and highly motivated Fleet Control Manager (FCM) to join our growing autonomous operations team.

This role is critical to ensuring the safe, stable, and high-performance operation of our autonomous vehicle fleet. As the primary control room leader, you will oversee all live fleet activity, manage the day-to-day responsibilities of on-site teams, and serve as the central hub for real-time decision-making and incident resolution.

The ideal candidate has experience in logistics, fleet management, or control center operations—preferably within a technology-driven or autonomous vehicle environment. You are both a strategic planner and a decisive operator, capable of navigating complexity, leading teams, and delivering on operational goals with a relentless focus on safety, performance, and customer service

Operations & Fleet Oversight

• Monitor and control the autonomous fleet via advanced offboard systems and visual dashboards.
• Maintain real-time situational awareness of all fleet activity, vehicle status, and environmental conditions.
• Lead execution of operational plans and schedules, adjusting in real time as needed to maintain performance and safety.

Team Leadership

• Directly manage and support Field Operators (FOs) and drivers ensuring proper staffing, briefings, and alignment to the operational plan.
• Conduct regular team meetings, performance check-ins, and skill development activities.
• Foster a team culture rooted in safety, accountability, and continuous improvement.

Incident Management

• Serve as the primary decision-maker during operational deviations, emergencies, or system alerts.
• Lead incident response, coordinating with support teams, on-site personnel, and leadership to resolve issues promptly.
• Ensure accurate logging, communication, and escalation of all deviations and safety events.

Customer Engagement

• Align daily operations with customer expectations and contractual service levels.
• Collaborate with customers on planning, contingencies, and real-time operational decisions.
• Act as a key point of contact for client communication during live operations.

Resource & System Management

• Plan and coordinate human and vehicle resources to ensure uninterrupted service.
• Utilize control systems to track vehicle behavior, troubleshoot technical issues, and coordinate support.
• Partner with engineering and operations leadership to improve system performance and reliability.

Safety, Health, and Environmental (SHE) Compliance

• Champion safety across all operational activities.
• Monitor environmental and safety conditions using system sensors and live feeds.
• Enforce all safety protocols, including weather assessments, emergency stops, and site lockdowns when required.

• Bachelor's degree and at least 1 year of technical project/program management experience

OR

• Master's degree and no experience

OR

• At least 3 years of technical project/program management experience

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• Experience in fleet management, control room operations, transportation logistics, or related fields
• Familiarity with autonomous vehicle technology, telematics, or logistics platforms
• Strong decision-making skills under pressure and in dynamic environments
• Excellent interpersonal and communication skills (remote and in-person)
• Proficient in using operational dashboards, control systems, and standard business software
• Operational planning and risk mitigation expertise
• Technical aptitude with AV systems, sensors, lidar, and remote control tools
• Strong analytical and data interpretation skills
• Ability to maintain poise and clarity during high-stakes or emergency situations
• Committed to upholding safety, compliance, and company values

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.