Serco

Fire Chief- Full-Time- Goose Bay

Serco • $85K — $100K *
Happy Valley-goose Bay, NL A0P 1C0In-Person
Education, Government & Non-Profit
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 3+ years in a dual role as a Fire Service Manager
  • Valid Class 3 NL Driver's license with air brake endorsement
  • Ability to obtain Secret Level II security clearance
  • Qualified Fire Officer per NFPA standards
  • Experience in fire protection engineering or related fields
  • Proven management and performance evaluation skills
  • Excellent knowledge of MS Office and project management tools.

Responsibilities

  • Direct emergency responses to life-threatening incidents
  • Manage fire loss limiting engineering project reviews
  • Conduct investigations into fire incidents
  • Oversee inspection and maintenance of fire systems
  • Lead fire operations and training initiatives
  • Monitor records and ensure compliance with project deliverables
  • Set departmental objectives and approve relevant policies.

Benefits

  • Comprehensive health, dental, and vision plans
  • Generous paid time off policy including holidays and sick leave
  • Continuous professional development and training opportunities
  • Employee assistance programs and mental health support
  • Retirement savings plan with company matching
  • Opportunities for career advancement within the organization.
Full Job Description
Position Description & Qualifications

SUMMARY/PURPOSE:
  • Direct Fire Prevention Personnel.
  • Accountable to provide organizational leadership through developing, implementing, and managing annual business plans to meet contract requirements for assigned sections.
  • Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR's, etc.
  • Help our customer deliver vital services more efficiently, while increasing the satisfaction of the end customers.


KEYRESPONSIBILITIES:
  • Direct emergency response activities to life or property threatening incidents.
  • Manages and/or conducts Fire Loss Limiting Engineering Project Reviews.
  • Conduct fire investigations.
  • Directs scheduled inspection, testing and/or maintenance of fire systems and equipment.
  • Manage Fire Operations and Training.
  • Monitor and manage all records and deliverables IAW statement of work.
  • Establish objectives for the department and formulate or approve policies and programs.
  • Coordinate the work of Emergency Services.
  • Authority in line with financial approval framework, including budgeting, KPI reporting and input into annual operating and capital budgets.
  • Direct subordinate supervisors and employees in performance of section tasks and responsibilities.
  • Ensure all deliverables and other reports are completed accurately and on time.
  • Selection, performance evaluation and overall management and motivation of subordinate staff in accordance with human resources policies/employment legislation and in support of Serco's Values.
  • Ensure that standards for the accomplishment of short-term priorities are clearly articulated and that resources are made available to achieve the standard.
  • Track the success of major initiatives and make mid-course corrections.
  • Communicate key business objectives and results to Supervisors and front-line staff.
  • Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.
  • Maintain strong working relationships with key external stakeholders.
  • Accountable for delivering optimal site results within appropriate performance metrics including quality, quantity, timeliness, productivity, customer satisfaction, and financial performance.
  • Accountable for developing, implementing, and managing to business plan and delivering the agreed outcomes.
  • Accountable for selecting, developing, and managing a high-performance team of employees to achieve expected outcomes. This includes delegating appropriate deliverables to subordinate staff and direct reports and holding them accountable for delivery with formal and informal performance reviews and management tools. This includes assignment of overtime where necessary.
  • Accountable for key supplier relationships, collaboration with corporate groups and other external stakeholders.
  • Accountable for ensuring that Serco's interests are represented in joint partnerships or ventures.
  • Responsible for performance management of subordinate supervisors and employees, including authority to hire, initiate corrective action upon, terminate subordinate staff in line with HR approval model.


When required, perform the duties of TA Project Manager. Duties include but are not limited to:
  • Responsible for the entireproject, ensureproject stays on track meeting budget, timelines, labor, and materials projections
  • Act as main point of contact for all customer and Serco inquiries
  • Responsible to work with other Serco staff/management/PCC in order to coordinate the work between departments to complete project's overall goal, includes the scheduling of staff and equipment
  • Proactively and frequently communicate with customer and applicable Serco departments re project status/any variation in originally projected scope/timeline/budget as well as how customer mandated changes impact original deliverable
  • Ensure all work orders associated with project are accurate and closed in a timely manner to allow for efficient billing and payment.
  • Other related duties relevant to this position as may be required.
  • Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.


JOB REQUIREMENTS:

EDUCATION/CERTIFICATIONS:
  • Minimum of three years' experience as a Fire Service Manager in a dual role (Structural and ARFF) fire department.
  • Possession of a valid Class 3 NL Driver's license with 9 air brake endorsement.
  • Possession of or the ability to obtain and maintain a Ramp Defensive Driving Course (DND/RDDC) certification to operate vehicles on the airfield is required.
  • Ability to obtain and maintain Secret Level II security clearance is required.
  • Ability to successfully complete pre-employment drug and alcohol test.
  • Ability to obtain drivers abstract.


KNOWLEDGE and EXPERENCE
  • Qualified Fire Officer IAW NFPA standards.
  • Fire Protection engineering degree or related training and experience.
  • General working knowledge of environment, occupational health, and safety regulations.
  • Previous managerial/supervisory experience and strong performance management experience.
  • Excellent computer skills in MS Office suite.
  • MS Project experiences a benefit.
  • Excellent communication and interpersonal skills.
  • Comprehensive understanding of concepts and principles within own discipline and knowledge of others.
  • Thorough understanding of the operational aspects of the Goose Bay program - technical, business, and financial.
  • Ability to evaluate risk and related mitigation strategies.
  • Ability to successfully pass a pre-employment drug and alcohol screening test.
  • Contractual understanding of commercial and labour agreements.
  • Communicates effectively - able to articulate ideas in a clear and persuasive manner.
  • Initiative - the ability to think and act ahead, takes a proactive approach in anticipating problems and driving opportunities.
  • Manages people effectively - follows through with performance management including objective setting, regular feedback, and review.
  • Strong project management skills with the ability to work on and track multiple projects simultaneously.


SKILLS/Competencies(Interpersonal Communication, Financial, Managerial,Problem solving):
  • Effective communication skills and ability to work cross functionally within the organization.
  • Solid technical, business and project management knowledge.
  • Excellent collaborative leadership and organizational skills.
  • Stellar internal and external relationship building skills.
  • Strong degree of integrity and judgment.
  • Relevant related industry experience is essential including experience in construction, operations, business, airfield operations, and systems.
  • Able to effectively delegate authority as required.
  • Willing to take ownership for the outcomes of projects within scope of responsibility.
  • Strong planning, coordination, execution, and analytical skills.
  • An understanding of finance, purchasing and contracting, operations and maintenance, and engineering processes.
  • Proven ability to meet deadlines and changing priorities.
  • Managerial leadership skills:
  • Capability in applying and ensuring consistent Performance Management practices (Coaching, Feedback, Expectations, Corrective Action, etc.).
  • Capability in ensuring the overall development of direct reports and teams.
  • Solid decision-making skills to manage outcomes.
  • Team building aptitude, focus on productivity and collaboration.
  • Demonstrated capability in planning, implementing, and leading change initiatives ensuring adequate change leadership.
  • Solid communication skills to appeal to broad audiences including managerial, direct reports, and cross-functional relationships.
  • Capability to influence others internally and externally, including senior leaders.
  • Presents with impact. This includes skillfully facilitating discussions and confidently expressing ideas and insights when appropriate.
  • Capability to exchange ideas and information effectively using tact and diplomacy when dealing with others.


MENTAL AND PHYSICAL EFFORT:
  • Mental: Activities are moderate intensity at more than 4hrs/day or high intensity at2-4hrs/day
  • Physical: Activities are low intensity,morethan 2hrs/day


Working Conditions:
  • Little exposure to disagreeable elements
  • Minor risk of injury,harm,or illness

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About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Business Services
Founded
1988
* Ladders Estimates
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