Position OverviewWe are seeking an experienced
Fire Alarm Systems Manager with NICET Fire Alarm Systems Level III certification to lead and grow our fire alarm operations.
This is a
general management and leadership position responsible for overseeing fire alarm projects, service operations, inspections, technicians, code compliance, customer relationships, and overall departmental performance.
The ideal candidate combines strong technical knowledge of fire alarm systems with proven leadership, project management, and business-management skills. This individual will play an important role in maintaining exceptional service standards while helping expand our fire alarm and life-safety capabilities.
Key Responsibilities- Provide overall leadership and management of fire alarm operations.
- Supervise, mentor, and develop fire alarm technicians and supporting personnel.
- Manage installation, service, inspection, testing, maintenance, and repair activities.
- Ensure projects and service work meet applicable NFPA, NEC, local AHJ, state, and manufacturer requirements.
- Review system designs, drawings, submittals, specifications, and project documentation.
- Provide technical oversight and guidance on complex fire alarm projects.
- Coordinate project schedules, technicians, subcontractors, equipment, and materials.
- Monitor project performance, labor utilization, job costing, and profitability.
- Assist with estimating, proposals, project planning, and scope development.
- Maintain strong working relationships with customers, contractors, engineers, architects, inspectors, and Authorities Having Jurisdiction.
- Support inspections, permitting, commissioning, system acceptance, and closeout activities.
- Ensure technicians follow established safety procedures, documentation standards, and company policies.
- Assist with recruiting, training, certification development, and workforce planning.
- Establish operational standards and processes that improve efficiency, quality, and customer satisfaction.
- Work with senior leadership to develop growth strategies for fire alarm and life-safety services.
- Identify opportunities for recurring inspections, monitoring, service agreements, system upgrades, and additional customer services.
- Maintain accurate documentation and ensure appropriate records are available for regulatory and customer requirements.
- Serve as a senior technical resource for customers and internal teams.
Required Qualifications- Current NICET Fire Alarm Systems Level III certification required.
- Significant professional experience with commercial fire alarm systems.
- Strong working knowledge of fire alarm installation, inspection, testing, maintenance, troubleshooting, and commissioning.
- Demonstrated leadership or management experience within the fire alarm, life-safety, electrical, security, or related industry.
- Strong knowledge of applicable fire alarm and life-safety codes and standards.
- Ability to interpret plans, specifications, riser diagrams, wiring diagrams, and construction documents.
- Experience managing multiple projects, technicians, and customer priorities simultaneously.
- Strong organizational and project-management skills.
- Excellent written and verbal communication skills.
- Professional customer service and relationship-management abilities.
- Strong problem-solving and decision-making skills.
- Valid driver's license and ability to travel to customer and project locations as required.
Preferred Qualifications- NICET Fire Alarm Systems Level IV or interest in pursuing Level IV.
- Experience managing a fire alarm service or installation department.
- Experience with fire alarm system design and engineering coordination.
- Experience with estimating, budgeting, job costing, and project profitability.
- Experience managing inspection and recurring service programs.
- Knowledge of commercial security, access control, surveillance, structured cabling, and other low-voltage systems.
- Experience working with commercial, industrial, healthcare, education, government, or large institutional customers.
- Manufacturer certifications across multiple fire alarm platforms.
- Experience developing technicians and helping team members pursue NICET certifications.
Leadership ExpectationsThis position is more than a senior technician role.
We are looking for a leader who can:
- Lead people - build, mentor, and hold a technical team accountable.
- Lead operations - create consistent processes and ensure work is completed correctly and efficiently.
- Lead customers - develop trusted relationships and confidently represent the organization.
- Lead projects - manage scope, schedule, resources, quality, and profitability.
- Lead growth - identify opportunities to expand fire alarm and life-safety services.
- Lead compliance - ensure our work consistently meets applicable codes, standards, and customer requirements.
Compensation & BenefitsWe offer a
competitive management-level compensation package based on experience, qualifications, certifications, and leadership background.
Benefits may include:
- Competitive salary
- Performance-based compensation opportunities
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- Retirement plan
- Company-provided technology
- Company vehicle or vehicle allowance, depending on position requirements
- Professional training and continuing education
- NICET certification advancement support
- Manufacturer certification opportunities
- Career advancement opportunities
Apply TodayIf you are a
NICET Fire Alarm Systems Level III professional ready to move into, or continue growing within, a leadership and management role, we encourage you to apply.
Please submit your resume along with a summary of your fire alarm, project-management, and leadership experience.
