Position Location: This role supports our Fremont, CA branch location, which serves customers throughout the greater San Francisco, CA area.
The
Service Account Executive is committed to supporting our Service Agreements business within our commercial Smart Buildings Total Fire Alarm & Life Safety Service team. Our Sales team supports our Operations team whose focus is to perform fire/life safety service and maintenance in large commercial buildings such as hospitals, universities, and industrial facilities. Our Sales Executives are ambassadors of quality Siemens technology, products and services, and your expertise and regular interaction with the customers will help them optimize and facilitate a safe, emergency-ready workplace.
As a Service Account Executive, you will: - Achieve new order/booking and profit goals based on your assigned quota.
- Develop and maintain a qualified funnel of opportunities including forecasting expected order intake. Deliver on forecasted results consistently.
- Develop a comprehensive understanding of the marketplace, competitor offerings, customers, and decision influencers across the region, segments, and verticals within the region. Keep current on automation, electrical, fire, mechanical, and IoT market business and product trends.
- Develop a vertical market and account management plan that focuses on strategic growth. Identify new business opportunities to grow in new markets or adjacent segments and develop "go to market" strategies to drive business to the end user customer and the standard construction channel.
- Act as a consultant to multiple levels of the customer's organization by understanding their challenges and recommending services to ensure their building systems perform as required to achieve business goals.
- Attend industry-specific networking events; actively participate in professional organizations such as NFPA, NFSA, ASHE, NBFAA, AFAA, IFMA, SAME, 7x24, ASHRAE, AEE or USGBC etc. to build a network of contacts and to represent Siemens in the market.
- Consult with the customer and determine budgeting and investment requirements.
- Position Siemens as an industry leader among service providers, leveraging Siemens world-class digital service delivery as a key differentiator.
- Collaborate with operations and internal teams to deliver excellent customer outcomes.
- Work with your internal sales support to enable you to spend more time with your customers.
- Collaborate with sales estimators to prepare cost estimates and customer bid packages.
- Partner with other sales business teams to plan, target, and acquire new projects and accounts.
- Set pricing based on identified value of the services offered to the customer.
- Work with operations, finance, legal and other inside and outside resources to obtain the sale.
- Actively participate in sales department meetings, workshops, and seminars to stay knowledgeable on current market, business, and product trends.
- Expected to spend minimum 50% of time in customer facing activities, performed in person and on customer site.
- Work with existing customer base supporting their needs as well as act as a hunter to bring in new customers to the business.
- Have developed organizational, presentation, and negotiation skills.
- Travel overnight ~10% for training and business development as required based on your assigned territory.
You will make an impact with these qualifications: Basic Qualifications:
- High School Diploma or state-recognized GED
- 8+ years of experience with sales, account and business development, or consulting within the commercial fire alarm / life safety industry
- On-the-job experience with:
- Selling service agreements to multiple levels of the customer's organization
- Common fire and life safety systems and equipment
- Building safety inspection codes and standards (IFC, IBC, NFBA, CMS, etc).
- Estimating and selling technical solutions and servicing offerings effectively and independently
- Verbal and written communication skills in English
- Experience with Microsoft Office suite
- Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred Qualifications:
- Bachelor's degree in Business or Engineering
- NICET Level II Fire Alarm Certification
