Financial Services Manager (Bolton Nissan)

Performance Auto Group

$90K — $140K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-2 years in Financial Services Management or Automotive Sales
  • Outgoing personality and positive attitude
  • OMVIC Certification
  • Experience with Dealer CRM systems
  • Previous sales experience in automotive, retail or hospitality
  • Exceptional customer service skills
  • Strong problem-solving and organizational skills

Responsibilities

  • Act as liaison between customers and financial institutions regarding financing and personal information
  • Prepare credit applications and suggest alternate solutions for financing
  • Examine all required paperwork to complete transactions
  • Build customer relationships to close deals and ensure satisfaction
  • Engage customers to up-sell financing and insurance options
  • Maintain confidentiality of sensitive customer information
  • Establish procedures for evaluating deals according to lender guidelines

Benefits

  • Excellent management support and guidance
  • Internal career mobility opportunities
  • Health, dental, and vision insurance access
  • Disability, critical illness, and life insurance
  • Employee Assistance Plan (EAP) for wellness
  • Discounts on vehicles, service, and parts
  • Discounts at retailers and service providers
  • Engaging employee events
  • Commitment to community involvement
Full Job Description
Description

Position at Performance Auto Group

Bolton Nissan is looking for a Financial Services Manager to join their exceptional team!

Here's what you'll deliver:
  • Act as liaison between the customer and the financial institution by obtaining confirmation of financing, insurance, licensing, and other personal information for customers.
  • Prepare credit applications for all customers and provide alternate solutions for customers who are not immediately approved for financing.
  • Examine all required paperwork with the customer in order to complete the transaction.
  • Build relationships with customers in order to close deals and ensure customer satisfaction, as well as being expected to keep in close contact with other departments to ensure an efficient and profitable sales operation.
  • Engage with customers to up-sell financing, extended warranty, insurance, and chemical options with all customers in order to increase customer satisfaction as well as dealership profit.
  • Maintain confidentiality on all sensitive information provided by customers.
  • Establish a procedure to evaluate deals in accordance with lender and dealership guidelines.
  • Maintain a lender guide of all relevant programs that is currently in use and retain product knowledge.
  • Analyze credit reports in order to recognize a conventional deal and turnover accordingly.
  • Prepare cost special finance deals, along with the profit sheets.
  • Coordinate with auditors to ensure annual monitoring is carried out.
  • Assess the changes in financial regulations and legislation, in order to stay up-to-date on the current changes.
  • Advise Sales Consultants on how to obtain higher gross sales in the future.
  • Attend weekly meetings with the Sales Manager and the General Sales Manager and give updates on current performance status along with current areas of opportunity.
  • Prepare weekly and monthly reports as requested by management.
  • Train Sales Consultants on finance, insurance, and protection products.
  • Coordinate with the Sales and Service departments to schedule delivery dates, as well as the pre-delivery clean up services.

What you need to succeed:
  • 1-2 years of Financial Services Management or Automotive Sales experience.
  • Outgoing and a positive attitude required.
  • OMVIC Certification required.
  • Dealer CRM system experience is required.
  • Previous sales experience in an automotive, retail or hospitality environment.
  • Proven ability to deliver exceptional customer service.
  • Excellent problem-solving and organizational skills.
  • Ability and willingness to be flexible under changing conditions.
  • Ability to be creative and persuasive in negotiating with customers
  • Ability to exhibit professionalism with a positive attitude under pressure.
  • Well-spoken, friendly and articulate.
  • Must have a valid Ontario Driver's License and good driving record.

What's in it for you?
  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events
  • Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual earnings): $90,000 - $140,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes.

Minimum earnings: In accordance with the Employment Standards Act, commission-paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum-wage top-up paid may be reconciled quarterly in accordance with the compensation plan.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

#SP

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