Saatchi & Saatchi

Financial Services Industry Delivery Lead

Saatchi & Saatchi • $270K — $320K *
New York, NY 10025In-Person
Finance & Insurance
Less than 5 years of experience
Reposted 2 days ago
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Job Overview by Ladders

Qualifications

  • Proven track record in executive delivery leadership over diverse, multi-account portfolios.
  • Established credibility within Financial Services sectors, including banking and asset management.
  • Strong background in P&L oversight and margin management through disciplined forecasting.
  • Expertise in delivery governance and risk management under various models.
  • Skilled in building and scaling high-performance teams via coaching and succession strategies.

Responsibilities

  • Develop and implement portfolio delivery strategy that aligns with client objectives.
  • Establish and uphold governance structures and performance management across delivery teams.
  • Manage crises and escalations to protect project outcomes and reputation.
  • Ensure portfolio profitability through effective cost management and commercial controls.
  • Translate financial compliance requirements into actionable delivery plans.
  • Cultivate a high-performance culture that prioritizes quality and employee well-being.
  • Drive AI-enabled methodologies to enhance delivery efficiency and scalability.

Benefits

  • Unlimited learning opportunities within innovative Financial Services environments.
  • Flexible vacation policy allowing unlimited paid time off (PTO).
  • Generous parental leave combined with a supportive transition program for new parents.
  • Tuition reimbursement for ongoing education and professional development.
  • Corporate gift matching to support charitable contributions.
Full Job Description
Overview

Executive Role Summary:

The Industry Delivery Owner (IDO) is the executive accountable for delivery excellence, client outcomes, profitability, and scalable growth across the Financial Services portfolio (banking, capital markets, payments, insurance, and wealth/asset management).

Partnering with the Industry and account leadership, the IDO sets delivery strategy, establishes non-negotiable governance and quality standards, proactively manages portfolio risk, and builds a high-performing delivery organization that executes consistently across geographies, delivery models, and regulated environments.
  • Own end-to-end delivery excellence and delivered margin across the Financial Services portfolio
  • Shape how we deliver at scale by setting standards, building leadership bench strength, and creating repeatable assets.
  • Grow your impact across accounts, geographies, and delivery models with room to innovate and modernize delivery using AI-enabled practices.
  • Set governance, operating rhythms, and quality standards; drive "no surprises" execution.
  • Lead portfolio risk, audit readiness, and resiliency expectations for regulated Financial Services environments (security, privacy, controls).
  • Coach and scale delivery leadership (ADOs and broader team): succession, capacity planning, cross-capability integration and a high-performance delivery culture.
  • Drive profitable growth through reuse/accelerators and AI-enabled practices; reduce escalations while improving client outcomes and satisfaction.

Responsibilities

The FS IDO is part of the NA Delivery Leadership team and will also own / drive company level initiatives related to ongoing Delivery Excellence.Core Responsibilities

1) Portfolio Delivery Strategy and Governance
  • Set portfolio delivery strategy aligned to Financial Services growth priorities and client outcomes.
  • Define and enforce governance and operating rhythm (WBR/QBR cadences, dashboards, risk reviews, decision forums) across accounts.
  • Establish accountability and performance management across ADOs and delivery leaders; intervene early to course-correct programs.
  • Own escalations and crisis response; protect outcomes and reputation, drive root-cause fixes, and prevent recurrence.

2) Profitability, P&L Leadership, and Commercial Discipline
  • Own portfolio profitability and delivered margin through forecasting rigor and active cost-to-serve management.
  • Set and enforce commercial guardrails (scope/change control, productivity, partner strategy, and rate integrity).
  • Shape deals with the Industry Lead and sales leadership to enable profitable, repeatable delivery (model, milestones/acceptance, risk pricing).
  • Drive early-warning indicators and corrective action plans; increase cross-account synergies and asset reuse.

3) Financial Services Domain Leadership, Risk, and Compliance
  • Translate Financial Services operating constraints (risk, compliance, regulatory oversight, controls) into practical delivery requirements and plans.
  • Embed security, privacy, data residency, resiliency, and audit readiness into delivery governance and execution.
  • Own portfolio risk identification and mitigation (delivery, financial, operational, third-party, reputational) with transparent client communication.
  • Partner with Risk/Compliance, Security, and Legal to ensure controls and evidence meet client and regulatory scrutiny.

4) Talent, Leadership Bench, and Delivery Culture
  • Build a high-performance delivery culture balancing client outcomes, quality, profitability, and people health.
  • Mentor and evaluate ADOs and delivery leaders; build succession plans and bench strength for scale.
  • Lead workforce planning across the portfolio (capacity, demand forecasting, critical role coverage, leadership allocation).
  • Partner with People Strategy/HR on performance and retention; model inclusive, accountable leadership in a matrixed organization.

5) Innovation, AI Enablement, and Reusable Industry Assets
  • Drive adoption of AI-enabled delivery practices and modern engineering methods to improve quality, speed, and scalability.
  • Build and scale reusable assets across accounts (playbooks, patterns, reference architectures, automation, industry accelerators).
  • Uplift delivery maturity through enablement partnerships and communities of practice that share learnings and reduce reinvention.

6) Executive Stakeholder Engagement
  • Serve as an executive counterpart to senior client stakeholders; lead or support portfolio-level steering committees and executive business reviews.
  • Align with Industry Lead on account prioritization, investment decisions, and growth strategy; provide concise, data-driven visibility into delivery health.
  • Influence cross-functional executives (Finance, Capacity, People Strategy, Product/Engineering enablement) to remove blockers and drive portfolio outcomes.

Qualifications

Your Skills and Experience:
  • Executive delivery leader with multi-account portfolio ownership and a track record of predictable, "no surprises" execution.
  • Financial Services domain credibility (banking, capital markets, payments, insurance, and/or wealth/asset management).
  • P&L / margin leadership: forecasting discipline, cost-to-serve management, and commercial rigor (scope/change control).
  • Delivery governance and risk management across delivery models (onshore/offshore, managed services, product-enabled delivery).
  • Leadership builder who scales teams through coaching, succession planning, and strong cross-functional influence.
  • Bonus: Led large-scale Financial Services transformations (modernization, digital channels, data/AI, risk/compliance) and built reusable assets/accelerators.
  • Bonus: Experience with managed services (SLAs/SLOs, continuous improvement) and/or AI governance in regulated environments.

Additional information

Benefits of Working Here:
  • Unlimited learning opportunities, with the chance to shape and lead work for innovative Financial Services clients
  • Flexible vacation policy: time is not limited, allocated, or accrued (Unlimited PTO)
  • Generous parental leave and new parent transition program
  • Tuition reimbursement
  • Corporate gift matching program

This is an Executive level leadership opportunity within PS.

Overall pay and total compensation package will vary by level of experience. This will consist of a base salary between $270,000 - 320,000 base, 30% bonus and RSU eligibility.
  • An inclusive workplace that promotes diversity and collaboration.
  • Access to ongoing learning and development opportunities.
  • Competitive compensation and benefits package.
  • Flexibility to support work-life balance.
  • Comprehensive health benefits for you and your family.
  • Generous paid leave and holidays.
  • Wellness program and employee assistance.

About Saatchi & Saatchi

Saatchi & Saatchi is a global advertising agency headquartered in New York City. The company was founded in London in 1970 by brothers Maurice and Charles Saatchi and is now part of the Publicis Groupe, a French multinational advertising and public relations company. Saatchi & Saatchi has over 6,000 employees in 114 countries and provides a range of advertising and marketing services to clients in various industries, including automotive, consumer goods, financial services, and telecommunications. The company is known for its creative and innovative advertising campaigns, including the iconic 'Nothing is Impossible' campaign for Toyota. Saatchi & Saatchi has won numerous awards for its work, including Cannes Lions, Clios, and Effies.
Learn more about Saatchi & Saatchi
Size
6,000 employees
Industry
Media
* Ladders Estimates

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