Job Overview:
Wealth Advisors Group (WealthAG) is a group of corporate employee advisors who provide investment solutions to mass affluent investors virtually and over the phone. The advisor will examine clients’ immediate and long-term investment needs, help design solutions that best meet their individual financial goals and help grow our book of 120,000 clients. This is a team-based call center environment that delivers investment advice and guidance over the phone. The ideal candidate will be success driven with a client service attitude and the ability to deliver high touch, professional service.
Responsibilities:
- Delivering financial advice and conducting reviews with clients over the phone via inbound and outbound calling activities
- Handling and executing client transaction and general customer service requests.
- Prepare client reports and proposals as required
- Support other departments and independent financial advisors in their understanding of the program
- Actively participate in customer service training and other training to remain current with operational policies and procedures
- Provide regular feedback to the Management team to improve both the advisor experience and operational efficiencies
- Communicate operational and financial industry policies and procedures.
- Identify new sales and asset retention opportunities
- Regularly exercise excellent business judgment
- Research and resolve advisor and client issues
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
- Bachelor's Degree or equivalent working experience
- Series 7
- Series 63 and 65, or 66 License
Preferences:
- 1 years + of direct client experience within the financial services industry preferred
- Life and Health preferred
- Excellent telephone service/relationship management skills
- Proficient in Microsoft Office and web based applications
- Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills
- Prior financial trading experience
- Ideal candidate will have prior tele-sales experience
- Must have excellent communication skills, and strong service ethic
- Previous Experience as a financial advisor
- Prior LPL trading, financial related Service Call Center experience; or other service related job experience considered
Pay Range:
74,250.00 - 123,750.00
The pay salary range is inclusive of base salary and potential sales incentive compensation based upon the applicable incentive compensation plan for this position. Base salary is determined on several factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Incentive compensation is dependent on achievement of goals set forth in the incentive compensation plan. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
