Salary: $64,625.60 - $101,316.80 Annually
Location : City Hall, 900 East Broad Street, Richmond, VA
Job Type: Full-Time
Job Number:
Department: Finance
Opening Date: 09/16/2026
Closing Date: 10/2/2026 11:59 PM Eastern

Description
The Reconciliation Specialist performs professional financial work supporting the City's revenue, payment, and reconciliation processes. This role reconciles daily transactions across payment processor records, bank deposits, and system receipts; researches and resolves unmatched items; maintains reconciliation documentation; and prepares financial updates for management. The incumbent responds to taxpayer account inquiries, contributes to process improvement discussions, and uses advanced Excel functions to analyze, compare, and validate financial data.
Duties include but are not limited to
Daily Reconciliation & Cash Operations
• Reconcile daily transactions across payment processor records, bank deposits, and system receipts
• Research and resolve unmatched transactions; gather documentation and recommend corrective actions
• Update payment and receipt statuses for RVA311 inquiries
• Perform data entry on reconciliation worksheets and tax subsystem-related records

Coordination and Communication with Other
• Coordinate information with internal and external audit units as required
• Participate in meetings on reconciliation and tax compliance topics
• Identify and communicate areas for process improvement
Financial Data Analysis & Documentation
• Analyze financial data using Excel tools such as pivot tables, VLOOKUP, SUMIF, and MATCH
• Prepare reconciliation logs, schedules, summaries, and supporting documentation
• Organize, label, and maintain reconciliation and compliance records per City policies
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
KNOWLEDGE (some combination of the following):

• Basic accounting principles
• Basic competency in computer programs such as Microsoft Office Suite
• City and State tax codes
• Electronic databases and related software applications such as the MUNIS financial system and the Virginia Department of Taxation IRMS system
• General tax law

SKILLS ( some combination of the following):

• Assisting Delinquent Collections including via providing correct assessments on collection cases
• Communicating with a variety of internal and external departments
• Conducting business tax audits to ensure compliance with City and state tax codes
• Dealing with security issues regarding access to state applications such as DMV, SCC, IRMS, etc.
• Ensuring local businesses' tax compliance of business license, business tangible personal property, admissions, meals, lodging, and daily rental taxes through discovery or assignment
• Participating in community projects
• Performing data entry on various topics such as business personal property returns
• Prioritizing the order of tax refunds
• Providing customer service as needed
• Reviewing and examining businesses' filings, books, and records under guidance of City and state codes
• Testifying in court to explain and provide information related to tax violations
• Using discretion to determine if an actual audit is needed
• Using professional judgment in deciding which resources to use during the audit process
• Verifying the authenticity of customers' provided information during business tax audits
• Oral and written communication

Abilities (some combination of the following):

• Follow standard procedures and established practices
• Exercise professional judgment
• Analyze information

MINIMUM TRAINING AND EXPERIENCE:

• Associate's degree in business, accounting, or related field
• Two years of paraprofessional account support experience such as investigating delinquent accounts, and calculating payments owed.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED TRAINING AND EXPERIENCE:

• Intermediate or above Excel experience to include pivot tables and formulas including VLOOKUP, SUMIF and MATCH
• Bachelor's degree in business, accounting, or related field is preferred
• Direct experience reconciling transaction accounts in a banking or treasury environment

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

• Valid driver's license with a satisfactory driving record, and a valid Commonwealth of Virginia driver's license within 30 days of hire.
• Some positions may require a Firearms Permit and Special Police certification.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veteran's must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which answer best describes your highest level of education?

• High School Diploma/GED
• Some college
• Associate's degree in Business, Accounting, or related field
• Bachelor's degree in Business Administration, Finance, Accounting, or related field
• Master's/ Advanced Degree
• None of the above

04

Which best describes your years of experience in business tax administration, revenue operations, or a related government finance function?

• Less than one year of experience
• One to three years of experience
• Three to five years of experience
• More than five years of experience

05

Employees in this job classification are designated as Essential Personnel and must be available to report to work during inclement weather, disasters and other emergencies. Are you willing and available to report to work during these conditions?

• Yes
• No

06

Which best describes your experience performing data quality checks, reconciling account discrepancies, and maintaining accurate audit trails in a tax or billing system?

• No experience
• Beginner experience - performed basic data entry or account lookups
• Intermediate experience - independently identified and resolved data discrepancies or reconciliation issues
• Advanced experience - led data quality reviewes and ensured systems accuracy and compliance with records management requirements

07

What is your level of proficiency using Microsoft Office Suite (Word, Excel, Outlook)?

• No experience
• Beginner experience
• Intermediate experience
• Advanced experience

08

Describe your experience performing revenue transaction reconciliations within a financial reporting system.
09

This role operates in an environment with frequent process changes, new technology implementations, and ongoing improvement initiatives. Please describe your comfort level working in a setting where procedures, systems, and expectations may evolve regularly.
Required Question