Job Type
Full-time
Description
Position Summary:The Finance & Sales Operations Manager provides hands-on administrative and financial coordination for the home sales process from executed contract through financing, closing, title, and move-in, ensuring transactions are accurate, compliant, and completed on time.
PERFORMANCE OBJECTIVES:- Manage post-sale transactions from executed contract through financing, closing, title, and move-in, tracking deadlines and resolving or escalating delays.
- Coordinate with lenders on finance files, loan conditions, approvals, documentation requests, and funding requirements.
- Prepare and coordinate closing documents, funding confirmations, title processing, and required compliance documentation.
- Maintain accurate national inventory records and prepare sales reporting for pipeline activity, pending transactions, closings, and move-ins.
- Manage homeowner warranty communications and coordinate manufacturer or vendor bill backs through documentation, follow-up, and resolution.
- Support sales administration through contract management, commission backup, licensing and compliance tracking, document collection, reporting, and organized sales files.
- Partner with Sales, Operations, Construction, Accounting, lenders, title partners, vendors, and community teams to keep transactions accurate, compliant, and moving forward.
Requirements
KEY COMPETENCIES:- Administrative Ownership: Takes responsibility for assigned transaction files, trackers, documentation, and follow-up from executed sale through move-in.
- Financial and Document Fluency: Works confidently with loan documents, funding requirements, closing records, commissions, and sales reports while knowing when to escalate financial decisions.
- Communication and Customer Service: Communicates clearly, professionally, and promptly with buyers, lenders, vendors, sales professionals, and internal stakeholders.
- Organization and Attention to Detail: Maintains accurate records, complete transaction files, reliable trackers, and deadline-driven follow-up across multiple active sales.
- Problem Solving: Identifies missing information, conflicting data, and process delays; resolves routine issues and escalates exceptions appropriately.
EDUCATION & EXPERIENCE:- 3+ years of experience in sales administration, transaction coordination, office operations, finance administration, loan processing, escrow/title support, or a related role preferred.
- Experience coordinating document-intensive, deadline-driven processes; exposure to consumer lending, manufactured housing, real estate closings, title, or escrow is strongly preferred.
PHYSICAL REQUIREMENTS:- Physical Activities: Constantly sit; Frequently stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear
- Lifting Requirements: Up to 25 lbs.
- Environmental Conditions: Extreme heat, temperature changes, noise
BENEFITS:- Medical, Dental, Vision
- Employer Paid Life Insurance
- Voluntary STD, LTD, Accidental, and Critical illness
- PTO and 11 Paid Holidays
- 401(k)
- Working in an inclusive community
- Complimentary stay at one of our resorts
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to
[email protected].
