Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to lead the AI Transformation within US Non-Sortable Finance. This role will drive the deployment of AI solutions that automate repetitive finance workflows, reorient capacity toward strategic analysis, and position NACF Finance as an AI-native organization. You will own the end-to-end lifecycle of AI-powered finance solutions-from ideation through production deployment-partnering with the Solutions Team, Standardization & Automation (S&A), and NACF Finance leadership to scale intelligent automation across a 300+ person organization. Because your work directly reshapes how Finance operates-from daily deep dives to weekly business reviews to labor planning inspections-you will be at the center of one of the most consequential capability transformations in Amazon Finance.
Success in Role:
You are passionate about applied AI and its potential to transform finance operations. You have a builder mentality with a strong bias for action and a track record of shipping solutions that create measurable business value. You can translate complex technical concepts into actionable strategies for non-technical stakeholders, and you thrive at the intersection of finance domain expertise and emerging technology. You work backwards from the hours trapped in low-judgment, repetitive work and approach automation opportunities with a first-principles mindset. You understand that AI transformation is not about adding tools to existing workflows but about fundamentally redesigning work around AI capabilities. You think big about the future of finance while maintaining rigorous quality standards, and you build trust by ensuring human-in-the-loop validation before any AI output reaches stakeholders. You are a continuous learner who stays current on rapidly evolving AI platforms and adapts strategy accordingly.
Key job responsibilities
AI Solution Development & Deployment:
• Own the strategy and delivery of agentic AI solutions targeting the reorientation of tens of thousands of hours annually from repetitive tasks toward strategic finance work
• Lead development of AI assistants for core finance workflows
• Define minimum lovable product (MLP) scope, accuracy thresholds, and launch gates for each AI solution, ensuring human-in-the-loop validation before stakeholder deployment
• Partner with S&A to transition validated prototypes into production-grade systems; own business requirements and user acceptance criteria
• Manage the AI incubation pipeline from ideation through orchestration, evaluating technical feasibility, business impact, and scalability of proposed solutions
Governance, Strategy & Stakeholder Partnership:
• Own signature projects on the NACF Finance AI roadmap in partnership with S&A, ensuring alignment with WW Stores GenAI strategy and WWASF AI Transformation Tenets
• Govern AI deployment through defined quality gates: automatability assessment, data readiness validation, and trust infrastructure requirements
• Partner cross-functionally with Operations, Production Planning, Supply Chain, and Finance leadership to identify high-ROI automation opportunities and build stakeholder trust
• Maintain technology strategy alignment with Amazon-native tools (Quick, Orcha, Mentor, REI) while preserving flexibility to adapt as the AI landscape evolves
A day in the life
No day is truly the same in this role. You'll set strategic direction for AI transformation across NACF Finance while staying hands-on in solution development, project management, and stakeholder engagement. This entails reviewing prototype progress with S&A, facilitating working sessions, presenting AI deployment updates to NACF Leadership, partnering with S&A on production scaling, and ensuring AI solutions meet accuracy and timeliness standards. You balance long-term roadmap planning with the urgency of near-term MLP launches.
About the team
This role sits US Non-Sortable Network Finance and partners closely with the NACF Finance Transformation team, Standardization & Automation (S&A), Regional Finance, and Central Verticals. The pillar leads the execution of NACF Finance's 2026 AI strategy, advancing from grassroots tool adoption to agentic AI deployment at scale. The role is critical in positioning NACF Finance at the forefront of AI-native operations, creating enduring automation that frees capacity for strategic partnership and positions the organization for the leaner, more strategic finance team envisioned for 2027 and beyond.
BASIC QUALIFICATIONS
- 5+ years of tax, finance or a related analytical field experience
- 6+ years of creating process improvements with automation and analysis experience
- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience
- Knowledge of SQL/ETL
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- MBA, or CPA
- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 85,900.00 - 146,900.00 USD annually
USA, TX, Irving - 95,400.00 - 163,200.00 USD annually
USA, VA, Arlington - 95,400.00 - 163,200.00 USD annually
USA, WA, Bellevue - 95,400.00 - 163,200.00 USD annually
