Amazon

Finance Manager, NA Customer Fulfillment FP&A

Amazon • $95K — $163K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in tax, finance, or a related analytical field
  • Bachelor's degree required
  • 6+ years of experience identifying and resolving data inaccuracies
  • 6+ years of delivering impactful financial models and analysis
  • MBA or CPA preferred
  • Knowledge of SQL/ETL is a plus
  • Experience with large-scale data mining and financial systems like Oracle or SAP

Responsibilities

  • Own the weekly labor plan performance narrative and variance analysis
  • Build and refine the labor plan reporting mechanism
  • Coordinate with field Finance and analytics teams to ensure accurate reporting
  • Develop an escalation framework for labor plan fluctuations
  • Analyze financial and operational data for actionable insights

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Mental health support and employee assistance programs
Full Job Description
Do you want to build the financial governance layer for one of the largest fulfillment networks in the world? The North America Customer Fulfillment (NACF) Central Labor Planning team is looking for a Financial Analyst III to own labor plan reporting and variance analysis across the entire NACF network. This role sits at a strategic layer above site-level operations, providing the weekly glide path and narrative that goes directly to senior leadership. You will diagnose gaps in the labor financial plan, escalate structural issues before they surface in the weekly business review, and build the reporting framework from the ground up. If you thrive in high-visibility roles where you create the process rather than inherit it, this is your opportunity to shape how labor planning strategy is governed, reported, and understood at the highest levels.

Key job responsibilities

Own the weekly labor plan performance narrative and variance analysis, diagnosing deviations against the financial plan and determining when escalation to senior leadership is required versus continued monitoring

Build and refine the labor plan reporting mechanism in partnership with the Operational Finance Rotation Program, creating scalable processes for the weekly glide path and variance reporting to senior leadership

Coordinate across field Finance, analytics, and operations planning teams to align on data inputs, resolve discrepancies, and ensure accurate financial reporting without direct authority

Develop an escalation framework with clear criteria to distinguish short-term labor plan fluctuations from structural problems that require senior leadership attention before the weekly business review

Dive deep into financial and operational data to ensure reporting accuracy, deliver actionable business insights, and contribute to the broader NACF Labor Planning strategy as the function matures

A day in the life

Your week begins Monday with the labor plan call, where you own the variance story and flag issues that need escalation. Tuesday and Wednesday, you track actuals against the glide path, coordinate with field Finance and analytics on inputs, and partner with the Operational Finance Rotation Program on report preparation. Thursday is weekly business review finalization. Friday, you review next week's inputs and connect with planning teams on discrepancies. Beyond the weekly cycle, you field ad hoc requests from senior leadership, explain labor plan deviations to network Directors, and continuously refine the reporting methodology you are building.

About the team

NACF Central Labor Planning is a lean, high-impact Finance function that owns labor strategy and governance for the entire North America Customer Fulfillment network. Strategy and oversight sit here while tactical execution lives with regional Finance planners. The team operates with a high ratio of impact to headcount, and the work regularly reaches Vice President and Senior Vice President audiences. The expectation is intellectual rigor, independent ownership, and clear communication when risks emerge. You will work in an environment where building the right process matters as much as running it, and where your financial narratives directly inform leadership decisions.

BASIC QUALIFICATIONS

- 5+ years of tax, finance or a related analytical field experience

- Bachelor's degree

PREFERRED QUALIFICATIONS

- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience

- MBA, or CPA

- Knowledge of SQL/ETL

- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 85,900.00 - 146,900.00 USD annually

USA, TX, Irving - 95,400.00 - 163,200.00 USD annually

USA, WA, Bellevue - 95,400.00 - 163,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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