OverviewABOUT THE POSITIONFinance Manager, Massachusetts Billing and ReceivablesThis new leadership position within the New England Finance team and specifically the Massachusetts Finance team will assist in leading a team of project finance professionals, supporting primarily the Massachusetts groups and offices. The position, along with regional finance leadership, will have the opportunity to define and structure the Mass Billing team - estimated to be approximately four direct reports.
The position will be part of the New England finance leadership team, responsible for the leadership, performance, and continuous improvement of the Massachusetts billing and receivables functions. This role oversees client invoicing, collections, cash application questions, dispute resolution, and accounts receivable management while leading a team of project accountants and/or billing specialists. Serves as the primary liaison between Regional Finance, Project Management, and Operations leadership to ensure timely invoicing, proactive collection of outstanding receivables, strong cash flow performance, and exceptional client service. The Manager establishes processes, metrics, and controls that support financial performance, compliance, and operational excellence throughout the billing-to-cash cycle.
Primary Responsibilities- Lead a team of Project Accountants and Billing Specialists.
- Establish and/or revise invoice processing standards.
- Direct all client invoicing activities across the groups.
- Ensure invoices are issued accurately, timely, and in accordance with client contract requirements.
- Oversee compliance with client-specific billing instructions, PO requirements, and contractual obligations.
- Monitor billing cycle performance and resolve invoicing bottlenecks.
- Partner with Project Managers, Corporate Finance, Regional Finance and Project Accountants to improve billing timeliness and accuracy.
- Oversee complex and escalated billing issues.
- Monitor AR aging, DSO, collection effectiveness, and write-off exposure.
- Lead resolution of disputed invoices and complex customer account issues.
- Establish collection priorities and escalation protocols.
- Develop and maintain billing and receivable performance dashboards.
- Establish performance expectations, productivity goals, and service standards.
- Conduct hiring, onboarding, coaching, performance management, and employee development.
- Develop succession plans and career progression paths for team members.
- Create a culture of accountability, customer service, collaboration, and continuous improvement.
Minimum Qualifications - 8-10 years of related accounting, finance, billing, and contract administration experience in the AEC industry.
- At least 1 year of either managing special projects or supervisory experience.
- Experience working with federal and state contracts.
- BS in Accounting, Finance, or related discipline.
Our best estimate of the salary range for this position located in Portland, ME is $105,000-130,000. The final compensation will be based on a variety of factors such as individual qualifications, education, and experience.
