Eversource

Field Technical Trainer

Eversource • $133K — $148K *
Hooksett, NH 03106In-Person
Energy & Utilities
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Business Administration or related discipline or equivalent experience.
  • Minimum 8 years of experience in Transmission/Distribution/Field Service design or installation.
  • Training or instructional experience preferred.
  • Knowledge of utility design, operations, maintenance, safety standards, and business processes.
  • Excellent communication and leadership skills, including coaching and schedule management.

Responsibilities

  • Analyze job tasks and performance to identify training needs and program content.
  • Implement training and field quality audit programs effectively.
  • Direct trainees during classroom and on-the-job training.
  • Evaluate trainee performance to confirm competence in assigned duties.
  • Ensure compliance with company standards and safety practices.
  • Promote teamwork within and across internal groups.
  • Conduct refresher training for qualified line-workers.

Benefits

  • Comprehensive total rewards program including various health and welfare benefits.
  • Eligibility for potential performance-based incentives.
  • Support for continued education and professional development.
  • Access to a structured career progression framework.
Full Job Description
This position develops and conducts technical training programs to ensure the safe and effective performance of Field Training. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.
Trainer will be responsible for Overhead and Underground training which includes training at Area work Centers as part of Agile training.

Essential Functions:
  • Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
  • Effectively implements training programs and field quality audit programs.
  • Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
  • Evaluates performance to ensure all trainees are sufficiently trained to perform their assigned duties by reviewing and evaluating field and methods in refresher training.
  • Ensures that work is performed in accordance with appropriate Company standards and work methods including monitoring for a high quality of workmanship. Provides employee feedback and seeks to enhance performance and safety.
  • Directs efforts to achieve top quartile excellence regarding safe work practices and safety performance.
  • Promotes teamwork among and between all members of the electric distribution and transmission organizations and other internal groups.
  • New equipment and "Moment of Need" training at AWC's as needed.
  • Classroom and hands-on-training in the Training Yard to include:
    • Apprentice TMP Schools: pole climbing, pulling and setting poles, aerial device operation, secondary service work, high voltage rubber gloving, running primary and secondary wire, transformer connections, insulate/isolate practices, hoisting and rigging, distribution equipment (capacitors, reclosers etc.), troubleshooting, hot-line tools, pole-shifts etc.
      • URD(Direct Buried): secondary voltage splicing/terminating cable, print reading, trenching shoring, fault locating, etc.
  • Yearly refresher training for qualified line-workers.


Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:
  • Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
  • Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence, and enthusiasm.
  • Requires leadership, coaching abilities and schedule management skills.
  • Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
  • Working knowledge of labor contracts.

Education:
  • Bachelor's Degree in Engineering, Business Administration or related discipline or equivalent experience.

Experience:
  • Minimum of eight (8) years of direct craft experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees.
  • Training or instructional experience preferred.

Licenses & Certifications:
  • Driver's License, CDL A Preferred

Working Conditions:
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.


Please submit a resume with your application.

#elecajd

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$133,290.00-$148,100.00

Worker Type:
Regular

Number of Openings:
1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

Stay Connected

Stay informed about new openings and company news by joining our career network. Tailor your job alerts to match your career preferences and get insider tips that can help you during the interview process. At Eversource, your next big opportunity is just around the corner.

Join Eversource Today

Discover the career you’ve always wanted. Visit our Jobs and Careers page to search for current openings, read about our company culture, and learn how Eversource supports your professional growth and leadership development. Let’s energize the future together!

SEARCH EVERSOURCE JOBS

Keep up to date with career tips, industry insights, and more—all from the people who power Eversource.

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Energy & Utilities
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ
ES
* Ladders Estimates

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