Field Technical Service Engineer

Kurita America Inc.

$80K — $110K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or Life Sciences or equivalent experience in the water treatment industry.
  • 5+ years of experience in water treatment operations or technical service.
  • Understanding of membrane fundamentals and UF/MF/NF/RO membrane processes.
  • Basic knowledge of water chemistry and troubleshooting skills for hydraulic and electrical equipment.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong verbal, written, and analytical skills with a focus on problem-solving.
  • Ability to maintain positive interpersonal relationships and achieve results.

Responsibilities

  • Serve as the primary technical support contact by resolving issues and ensuring customer satisfaction.
  • Troubleshoot and evaluate membrane data while supervising customer site operations.
  • Develop new sales opportunities with both existing and potential customers.
  • Normalize and report customer site data effectively.
  • Network actively with peers, membrane manufacturers, and A&E firms in the industry.
  • Author and present training and technical papers at regional conferences.
  • Travel up to 50% to customer sites, trade shows, and workshops.

Benefits

  • Opportunity for career growth within an established company in the water treatment industry.
  • Engagement in networking with industry peers and professionals.
  • Chance to contribute to regional training initiatives and knowledge sharing.
  • Experience in diverse projects across Texas, Oklahoma, Kansas, and Nebraska.
  • Involvement in optimizing membrane performance and application.
Full Job Description
BRIEF DESCRIPTION

Job Summary:

Maintain existing accounts and grow new business opportunities to increase Kurita's market position

Location: Central Region (Texas, Oklahoma, Kansas, Nebraska, etc..)

Travel: 50%

Compensation: $80K to $110K (Depends on Experience)

Responsibilities:

  • Serve as a primary field technical support contact: resolve technical issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and coordinate with staff as appropriate.
  • Troubleshoot, evaluate membrane data, supervise customer site cleanings and pilot studies to optimize membrane performance and evaluate application and performance of Avista products.
  • Develop sales opportunities with existing and new customer base.
  • Normalize and report customer site data.
  • Network with peers in the industry, particularly membrane manufacturers and Architect and Engineering (A&E) firms
  • Author and present regional training and technical papers at regional conferences
  • Travel (up to 50%) to customer sites, trade shows and workshops


Qualifications:

  • Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) or equivalent experience in water treatment industry
  • 5 + years of water treatment operations or field technical service experience working with a water treatment equipment/service supplier or membrane plant operations
  • Understanding of membrane fundamentals and how UF/MF/NF/RO membrane processes work
  • Understanding of basic water chemistry.
  • Basic troubleshooting skills related to hydraulic (fluid) and electrical equipment and processes.
  • Proficient in Word, Excel, and PowerPoint
  • Strong verbal and written communication skills
  • Excellent analytical, problem solving and decision-making skills.
  • Strong interpersonal skills and demonstrated ability to perform and produce results while maintaining positive relationships.


Preferred Education and Experience:

  • Experience with water treatment design
  • Knowledge of Clean-in-place (CIP)
  • System process knowledge to identify potential chemical opportunities.
  • Experience in water and wastewater treatment plant design, construction and operation.
  • Experience using field lab equipment for the measurement of SDI, turbidity, conductivity, and chlorine.

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