Field Support Services, Lead Associate

Peraton

$86K — $138K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of experience with a BS, 3 years with an MS, or 9 years of relevant work experience without a degree
  • Active/current DoD Top Secret (SCI) clearance required
  • Must obtain Security+ certification within 3 months and Computing Environment compliance within 6 months
  • Technical expertise in Microsoft OS (Windows 11, Server 2019/2022) and RedHat (7.x/8.x/9.x)
  • Strong background in Windows and RedHat systems administration
  • General networking knowledge
  • Excellent verbal and written communication skills

Responsibilities

  • Provide system administrator support for TMPC products
  • Troubleshoot and diagnose system and software issues
  • Maintain systems with necessary software and security updates
  • Support system upgrades and installations
  • Deliver help desk support for TMPC products
  • Investigate and report software discrepancies
  • Assist with the cyber security accreditation of TMPC

Benefits

  • Work in a collaborative team environment
  • Opportunity to support critical defense initiatives
  • Exposure to a wide range of technologies and systems
  • Direct engagement with the U.S. Navy and defense operations
  • Potential for further professional development and certifications
Full Job Description
Responsibilities

Peraton is searching for a full time, Field Service Engineer to support our customer site at the Washington Planning Center (WPC) at the Washington Navy Yard, DC. As a Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Peraton. You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD environment.

This is a broad range Field Service Engineer that will provide expertise with the configuration, maintenance, and troubleshooting of Microsoft/Linux OS: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x.

Candidate responsibilities include:
  • Provide TMPC system administrator support
  • Troubleshoot and diagnose system/software issues
  • Maintain systems with software and security updates
  • Support system upgrades/installations
  • Help desk support for TMPC products
  • Investigate and report software discrepancies
  • Support cyber security accreditation of TMPC (to include ACAS/NESSUS scanning)
  • Monitor system performance and product assurance
  • Support test events and other related customer requirements


Qualifications

What you will need:

  • Education: 5 years with BS degree, 3 years with MS, and 0 years with a PhD, or at least 9 years of related work experience in lieu of degree
  • Must be U.S. Citizen and hold an active/current DoD Top Secret (SCI) clearance
  • Must have or within 3 months obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and within 6 months obtain Computing Environment compliance
  • Technical knowledge and experience with Microsoft products, including: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x Operating Systems, SQL; PowerShell, and Office; Microsoft SQL Server or SQL Server Management Studio, Active Directory, RedHat Virtualization
  • Strong Windows background - Windows/RedHat
  • General knowledge of networking
  • Possess good oral and written skills


DESIRED SKILLS
  • Possess software and/or systems engineering skills
  • Operational knowledge of TMPC
  • Prior U.S. Navy experience with Tomahawk background


Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Similar Jobs

More Jobs at Peraton

More Aerospace & Defense Jobs

Find similar Field Support Services, Lead Associate jobs: