SAIC

Field Support Engineer

SAIC • $75K — $95K *
Huntsville, AL 35810In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in information technology or related field; or 8+ years of relevant experience without a degree.
  • Active Secret security clearance required; US Citizenship necessary.
  • Security+ or CISSP Certification essential.
  • Microsoft OS Certification or equivalent certification mandatory.
  • Experience with IP networks and Cisco equipment critical.
  • Strong interpersonal skills and ability to work independently.
  • Proficiency in Microsoft Office, Visio, and Windows 10/11 configuration.

Responsibilities

  • Operate NSITE software as per event support requirements.
  • Support field testing of NSITE software and document findings.
  • Coordinate with personnel for hardware integration tasks.
  • Maintain and verify configuration management documents using Microsoft Visio.
  • Identify system engineering needs from customers for NSITE mission activities.

Benefits

  • Opportunity for CONUS and OCONUS travel (up to 25% annually).
  • Dynamic work environment supporting Missile Defense Agency activities.
  • Involvement in advanced technological systems and testing operations.
  • Professional development opportunities within the defense sector.
Full Job Description
Job Description

SAIC is seeking a Field Support Engineer with ourIndicium Product Office to represent and operate Network, System Integration and Test Environment (NSITE) software in Huntsville, AL. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision.

Duties and Responsibilities:
  • Operate NSITE software based on event support requirements
  • Support NSITE software field testing and reporting
  • Coordinate and interact with site personnel to perform hardware integration
  • Maintain configuration management documentation (Microsoft Visio) and verify system configurations
  • Identify system engineering requirements from customers for event specific NSITE recording or mission viewing


Qualifications

Education Requirements:
  • Bachelor's degree in information technology (or related degree) and two (2) or more years of experience; Additional six (6) years' experience can be considered in lieu of degree (per contract vehicle)

Clearance Requirements:
  • Must possess an active Secret security clearance; US Citizenship required

Required Skills:
  • Security+ or CISSP Certification
  • Available to travel CONUS or OCONUS for Event support (25% per year)
  • Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and reporting practices
  • Basic Information Technology (IT) principles and troubleshooting experience
  • Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
  • Strong Windows 10/11 OS configuration experience
  • Strong Microsoft Office and Visio skills

Preferred (not required) Skills:
  • Current Network+ or similar Network Certifications
  • Understanding of Network, System Integration and Test Environment (NSITE) software
  • UHF Tactical Radio operation experience
  • Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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