The successful candidate will perform all activities required to provide technical support to external/internal customers; set up, maintain, troubleshoot, optimize and repair injection molding systems. They will provide guidance and work with other team member on tasks. In this role you will also act as a mentor, take charge and guide other team members. Key responsibilities and accountabilities include: • Troubleshoot and make corrections as required to all control systems including hydraulic system, mechanical system, pneumatic system, electrical and electronic system and the programmable controls • Calibrate machine to achieve optimum performance, and set up and maintain machines • Provide system setup and startup support for all Husky equipment • Develop an organized approach to solving machine problems by use of all available reference materials including manuals, drawings, procedures, etc • Repair and/or replace any component on machine, robot, product handling equipment and mold as required • Develop and maintain superior customer relations • Co-ordinate and liaise with internal resources to ensure effective customer service • Instruct service technicians and/or customer operators on the maintenance and safe operation of injection molding systems • Must communicate with Call Center/SIF Team/Spare Parts Centers to get answers to problems encountered in the field • Provide regular and effective written reports to the Service Team Leader • Arrange for the return of parts to Spare Parts Center • Perform all tasks required by your team leader Technical skills and abilities: • Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic and mechanical systems • Knowledge of plastic processing • Knowledge of injection molding process • Ability to troubleshoot problems systematically • Mechanical, electrical and hydraulic system assembly knowledge required • Knowledgeable in plastic materials such as PET, Polypropylene, Polyethylene, and Styrene • Excellent communication and interpersonal skills, and strong customer service orientation • Tact and diplomacy (i.e. must possess the ability to handle difficult/unhappy customers) • Demonstrated initiative-taker with a positive attitude • Dedicated team player • Travel survival skills due to extensive travel required in this position Qualifications: • Post-Secondary education is required in Technical or Engineering related studies • 10+ years of injection molding equipment maintenance and troubleshooting or related experience Pay Range: $43.00 - $50.00 per hour Husky Technologies TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement.