Atlas Copco

Field Service Technician

Atlas Copco$83K — $104K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-2 years of technical experience with Atlas Copco air compressors.
  • Strong mechanical and electrical skills in industrial equipment maintenance.
  • High School Diploma or equivalent; technical training preferred.
  • Completion of Level 1 Air Academy training and Level 1 or 2 for primary equipment.
  • Ability to work independently and manage time effectively.

Responsibilities

  • Safely perform routine maintenance and repairs on air compressors and related equipment.
  • Troubleshoot malfunctioning equipment and document diagnostics and repairs.
  • Discuss recommended repairs with customers to ensure equipment uptime.
  • Document work performed daily and complete timesheets accurately.
  • Establish rapport with customers and other technicians through effective communication.
  • Provide basic tools for the job and maintain equipment.
  • Participate in on-the-job training and knowledge sharing with team members.

Benefits

  • Flexible benefits plan and generous 401(k) retirement plan.
  • Health, Dental, and Vision insurance coverage.
  • Competitive Paid time off policy.
  • Life and Disability insurance.
  • Additional technical training provided for qualified candidates.
Full Job Description
Your role
***This position requires extensive US travel.

Mission
  • Safely perform routine, preventative maintenance, and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites and provide a complete solution for customers' industrial equipment maintenance needs.

Roles and Responsibilities
  • Safely perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with the manufacturer's recommendations (with regard to schedule and scope).
  • Troubleshoot and perform diagnostics on malfunctioning equipment, document root causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment noting and reviewing any abnormalities with the customer.
  • Document and discuss recommended repairs to customer's equipment to ensure maximum uptime and minimize unplanned downtime.
  • Document all work performed daily using company-provided hardware and software. Completes timesheets daily in TimeClock Plus. Proficient in updating all work orders and providing detailed visit reports to the customer with PCA (Problem, Cause, Action) as well as customer signature.
  • Develop rapport with customers and other technicians through effective communication interpersonal skills and professionalism, Customer Pre calls are done prior to the visit.
  • Provide basic tools to accomplish the job along with normal maintenance of tools and equipment.
  • Display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
  • Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Always promote and practice proper safety procedures and the correct use of personal protective equipment.
  • Work as a team sharing knowledge with colleagues and participate in on-the-job training of self and others as skills allow.
To succeed, you will need
Experience
  • 1-2 years of technical experience maintaining and repairing various types of Atlas Copco air compressors.
  • Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics.
  • High School Diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred.
  • Must have completed at least Level 1 Air Academy training, and Level 1 or 2 training for primary equipment.
  • Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communication skills (verbal and written).
  • Must be able to embrace challenges without avoiding challenging situations.
  • Employees will be subject to random drug testing.
  • Must be fluent in English and have a valid driver's license.
  • Must be able to lift upto 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

Travel

Extensive travel to customer locations, including out-of-town and overnight travel. Available for possible work on evenings, weekends, and holidays.
Travel within all of US.
In return, we offer
Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . . .

Attractive benefits Include:
    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    • Health insurance/ Dental Insurance/ Vision insurance
    • Competitive Paid time off
    • Life & Disability insurance
    • $40/hr - $50/hr. Salary is based on knowledge, skills, and experience. Additional technical training is provided for the most qualified candidate.
Job location
Remote:

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.
Contact information
Talent Acquisition Team: Tachelle Peeples

About Atlas Copco

Atlas Copco is a Swedish industrial company that was founded in 1873. It manufactures industrial tools and equipment. The company operates in four business areas: Compressor Technique, Vacuum Technique, Industrial Technique, and Power Technique. Atlas Copco has a presence in over 180 countries and has over 39,000 employees. The company is committed to sustainable productivity and has set ambitious sustainability targets for 2030.
Learn more about Atlas Copco
Size
43,989 employees
Industry
NASDAQ

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