SAIC

Field Service Representative

SAIC$88K — $105K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 9+ years experience or Master's with 7+; experience may substitute.
  • Active DoD 8570 IA Baseline Certification, IAT Level II required.
  • Must be a US citizen with a Secret clearance.
  • Extensive experience in managing and troubleshooting complex networked systems.
  • Proficient with Windows Domain Controllers and Group Policy Objects.

Responsibilities

  • Perform daily operational maintenance and upgrades for complex operating systems and servers.
  • Coordinate and direct complex software installations and upgrades.
  • Schedule maintenance in alignment with IT policies and procedures.
  • Monitor and optimize performance across multiple systems.
  • Manage workstation/server data integrity and implement software/hardware solutions.
  • Ensure data/media recoverability with a structured backup schedule.
  • Plan and implement server modernization efforts.
  • Develop and enforce standard operating procedures and schedules.

Benefits

  • Opportunity to support the United States Air Force with cutting-edge technology.
  • Access to advanced training in software delivery and cloud integration methods.
  • Engagement in a collaborative environment with Cross Functional Teams.
  • Work on projects related to next-generation command and control systems.
  • Exposure to cloud architecture and advanced networking strategies.
Full Job Description
Job Description

Description

SAIC is seeking aField Service Engineertosupportthe United States Air Force in its goal of developing an interoperable system of system in a cloud-based command and control (CBC2) environment. The Advanced Battle Management System (ABMS) CBC2 goals include achieving alignment with the Joint All Domain Command and Control (JADC2) vision of improved information sharing, layered security, common data and architecture standards, system resiliency, faster implementation, and more effective cross-domain capabilities, including the ability for any sensor to inform any shooter across all domains.

This next generation system shall employ the latest advancements across the technology spectrum to include AI/ML and distributed architectures. The ideal candidate will have extensive networking experience in supporting large, complex systems of systems and cloud integration. This candidate will have worked with Cross Functional Teams performing software deployments, configuration management, cloud architecture, cyber and testing teams. Finally, the ideal candidate is one willing to learn how to perform software deliveries and cloud integration as a function of the role.

Key Responsibilities:
  • Performs high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers.
  • Coordinates, directs and performs complex software installations and upgrades to operating systems and layered software packages.
  • Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
  • Continually monitors and tunes multiple systems to achieve optimum performance levels.
  • Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
  • Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations.
  • Plans and implements the modernization of servers.
  • Develops, implements and promotes standard operating procedures and schedules.
  • Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Develops and implements new standards, policies and procedures.

Qualifications

Required Qualifications:
  • Bachelors and 9+ years of experience, Master's and 7+.Experience may be substituted in lieu of degree.
  • Must have a current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE, CCNA Security, CYSA+, etc.,).
  • US Citizenship and a Secret clearance are required.
  • Experience managing and troubleshooting complex networkedsystems.
  • Experience with Windows Domain Controllers (DC) Group Policy Objects (GPOs).
  • Ability to obtain a TS/SCI.
Desired Qualifications:
  • Experience with PowerShell and Bash Scripting.
  • Experience managing and troubleshooting cloud-basedsystems.
  • Experience using ServiceNow or a similar ticketing system.
  • Experience managing, standing up, and troubleshooting Windows Server Operating Systems in virtual and physical environments (e.g. VMware or HyperVisor).
  • Experience working with Microsoft Active Directory networks and associated services (DNS, DHCP, Group Policy, Distributed File System, etc.).
  • Experience working with file and data permissions on network-hosted file shares and storage (i.e. NetApp, New Technology File System (NTFS), etc.).

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ

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