Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.
What will you do?- Install and commission customer systems according to established procedures and quality standards
- Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance
- Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols
- Proactively identify customer needs and recommend solutions that enhance their operations
What are the key skills we are looking for?- Active Listening - intermediate level; understanding customer concerns and translating them into effective service actions
- Customer Orientation - intermediate level; building trust through responsive, reliable technical support
- Problem Solving - developing level; diagnosing equipment issues and implementing timely solutions
- Resilience - intermediate level; staying focused and effective under pressure in dynamic field environments
- Safety Standards - intermediate level; ensuring all work complies with safety protocols and regulatory requirements
- Maintenance and Repair - developing level; performing hands-on corrective and preventive maintenance tasks
- Technical Documentation - developing level; accurately recording service activities and system configurations
- Time Management - developing level; prioritizing tasks to meet customer commitments and service schedules
What qualifications will make you successful?- Strong technical aptitude with a hands-on approach to solving equipment challenges
- Customer-focused mindset with the ability to communicate clearly in the field
- Adaptability and composure when managing unexpected issues or changing priorities
- Eagerness to learn and grow your technical expertise through guided experience
What's in it for me?- Direct customer impact through meaningful technical work in the field
- Mentorship and structured support to build your technical skills and confidence
- Career growth opportunities within a global leader in energy management and automation
- Exposure to diverse industries and innovative technologies
Ready to launch your technical service career? Apply today!
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
