SMX

Field Service Representative (5467)

SMX$90K — $125K *
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Secret security clearance required
  • Bachelor's degree plus 12 years of experience (substitutions allowed)
  • Experience with Johnson Controls: METASYS preferred
  • Strong knowledge of Utility Control Systems
  • Understanding of electrical and mechanical schematic diagrams
  • Familiarity with ICS, SCADA, BMS, PLC, and Metering systems
  • Proficient in Microsoft PowerPoint

Responsibilities

  • Support customers by collaborating with project and system engineers on utility controls design
  • Understand key team members' systems requirements for effective communication
  • Address TCP/IP networks and RS-485 communications across multiple protocols
  • Conduct inspections and testing of utility monitoring systems
  • Prepare detailed daily reports documenting jobsite milestones

Benefits

  • Health insurance
  • Paid leave
  • Retirement
  • Learning and development opportunities
Full Job Description
SMX is seeking a Field Service Representative to support an Army program at Aberdeen Proving Ground, MD.

Under limited direction, the Field Service Representative (FSR) will be responsible for the optimization of the Army energy program's metering and control systems, and for training Energy Specialists on those systems. The Field Service Representative will work with Facilities and Maintenance Directors at Army installations around the country to address mechanical and control issues for buildings and facilities under the responsibility of the Army. The Field Service Representative will write detailed daily reports pertaining to jobsite milestones and perform inspections and testing of utility monitoring systems.

This position will require travel within the continental United States.

Essential Duties & Responsibilies
  • Provide customer support and work with the project engineers, other system engineers, and end-users to assist in developing cost effective methods for an efficient Utility controls design and system solution
  • Work with essential/key team members to understand their system requirements to ensure the correct IP infrastructure, points list, critical alarms, and scaling set points are integrated as designed
  • Properly addressing TCP/IP networks and RS-485 communications across multiple protocols including BACnet, Lon, Modbus, and others

Required Skills & Experience
  • Clearance Required: Secret
  • Bachelor's degree and 12 years of experience
    • Allowable substitutions: Master's and 10 years; Associate's and 14 years; High school diploma and 16 years of experience
  • FSR experience, preferably with the following programs/software:
    • Johnson Controls: METASYS
  • Must have good knowledge and understanding of Utility Control Systems
  • Must understand electrical and mechanical schematic diagrams, control diagrams, prints, building operations, and have a good understanding of electrical theory
  • Good knowledge of ICS, SCADA, BMS, PLC, and Metering systems and how they operate
  • Expert level user of Microsoft PowerPoint
  • Must be willing to travel up to roughly 10% of the time within the continental U.S. (up to 25%)

Desired Skills & Experience
  • Experience with IT/OT in an operational environment is preferred but not necessary
  • Experience briefing Sr. Level informational charts
  • Experience interacting with Sr. Level leadership teams

#cjpost

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$90,000-$125,000 USD

About SMX

SMX is a company that concentrates on C5ISR, advanced engineering, and computing and also provides services, including cyber security and data analytics. Their previous search terms included Trident Technologies, Smartronix, Datastrong, and C2S Consulting Company, and their tradition of offering new technological solutions.

SMX Careers

Joining SMX presents a prime opportunity to be part of a diverse team of professionals, dedicated to pioneering innovations in the industry. SMX, a leader in technology and consulting, offers a variety of job opportunities that cater to ambitious individuals looking to make a significant impact in their professional journey.

Explore Career Opportunities

SMX is actively hiring and offers a range of positions that suit different skills and career aspirations. From entry-level roles to leadership positions, SMX is committed to fostering growth and excellence in every team member.

Internship Programs

SMX's internship programs provide invaluable industry experience, mentoring, and the opportunity to develop professional skills in a real-world setting. Internships are a stepping stone to full-time employment at SMX, offering a robust foundation in technology and business practices.

Professional Growth and Development

SMX is dedicated to the professional growth of its employees. With comprehensive training programs, including leadership development and diversity training, SMX ensures that every team member has the resources to thrive. Employees are encouraged to pursue continuous learning opportunities and gain certifications that enhance their career prospects.

Benefits and Culture

SMX is known for its inclusive culture and competitive benefits package designed to support the well-being and financial security of every employee. Benefits include health care, retirement plans, and paid time off, among others. The company culture at SMX promotes innovation, teamwork, and leadership, making it an ideal environment for professional development and personal growth.

Networking and Professional Development

Employees at SMX enjoy access to a vast network of industry professionals and thought leaders. Regular networking events, seminars, and workshops are integral to the company's commitment to employee development. These opportunities facilitate career advancement and innovation within the team.

Applying for a Position

To apply for a position at SMX, candidates are encouraged to submit a resume and cover letter through the SMX Careers portal. The hiring process at SMX is thorough, ensuring that both the company and its potential employees are well-matched. Candidates can expect a detailed interview process where they can showcase their skills and learn more about the job opportunities and culture at SMX.

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Join SMX

Explore the exciting and rewarding career opportunities at SMX. With a commitment to diversity, innovation, and leadership, SMX is looking for passionate, curious, and solution-driven team players. Search open positions that match your skills and interests on the SMX Jobs portal today.

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