Full Job Description
Major Agro Tech innovator seeks Onsite Field Service Manager to manage Post-Harvest Agriculture Field Service team in Southwest territory ensuring quality on-time delivery of product, services, maintenance and installation of equipment at customer packhouse locations.
Location of position is in Visalia, CA. This is an in-person/in-field role. Salary range is $75,000 to $95,000 per year plus bonus
• Manage a Field Service and Equipment team of ~10 Employees, oversee day to day activities and monitor performance getting regular feedback from Commercial Team and customers. Establish KPIs to measure.
• Prioritize and Schedule routes/projects according to Account Management and Customer needs. Minimizing response times and maximizing efficiency.
• Lead meetings to check-in with entire Visalia team and align on daily/weekly priorities for the business
• Complete Field Service Training/Onboarding program & Continuous training monthly for direct reports
• Use Process improvement to reduce expense and labor budget year over year
Requirements
• Bachelors Degree, MBA a plus
• Ability to travel locally, Valid California Drivers License
• Preferred: CM or CCSM, CCSP, PMP. Lean Six Sigma certification/belt
What to Have Done and Know How to Do
These skills and experiences are highly desirable; however, they do not preclude exceptions based on an individual's performance history and demonstrated potential.
• Established managerial experience and track record of process improvement leading a team
• Excellent verbal and written communication skills
• History of external and internal customer focus and success
• Mechanical aptitude or equipment experience especially in Ag post-harvest industry a plus