SAIC

Field Service Expert - Huntsville Bench

SAIC • $80K — $95K *
Huntsville, AL 35810In-Person
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field and 5 years of experience, or 11 years of experience in lieu of degree.
  • Active DoD Secret Clearance and U.S. Citizenship is required.
  • IAT Level II certification (e.g., Security+ CE) within 180 days of hire.
  • Practical experience with tactical networks and troubleshooting.
  • Direct experience with Linux operations.

Responsibilities

  • Provide technical support for the IBCS systems and related equipment.
  • Act as the primary point of contact for the IBCS program.
  • Integrate COTS/GOTS products with IBCS systems on Red Hat Enterprise Linux.
  • Assist in the deployment and initialization of the IBCS system.
  • Advise clients on system capabilities and limitations.
  • Troubleshoot hardware, software, and network issues for IBCS.
  • Conduct operator training and support the Program Help Desk.

Benefits

  • Opportunity to work with cutting-edge Integrated Battle Command Systems.
  • Potential for travel, including international assignments, enhancing global experience.
  • Engagement with military and civilian personnel fostering collaboration and knowledge sharing.
  • Commitment to ongoing professional development through required certifications.
  • Hands-on technical roles with a focus on real-world applications.
Full Job Description
Job Description

SAIC is currently seeking Field Service Experts (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.

The primary work location is on-site in Huntsville, AL, with occasional travel to other locations both within the continental United States (CONUS) and outside the continental United States (OCONUS).

MUST commit to a TWO-YEAR assignment outside the continental United States (OCONUS) at a future date. Please note deployments with assigned unit may include hostile areas.

JOB DESCRIPTION:

This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
  • Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
  • Represent the IBCS program as the primary point of contact
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
  • Assist in the emplacement and initialization of the IBCS system
  • Advise customers on the capabilities and limitations of the IBCS system
  • Assist in troubleshooting IBCS hardware, software, and networks
  • Provide feedback to program leadership regarding system performance and end-user feedback
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
  • Conduct training
  • Support Program Help Desk
  • Conduct scheduled equipment inventories


Qualifications

REQUIRED EDUCATION:
  • Bachelor's degree and five (5) years' experience; six (6) years' additional experience can be accepted in lieu of degree (per contract vehicle)

REQUIRED CLEARANCE:
  • Must possess an active DoD Secret Clearance; US Citizenship required

REQUIRED CERTIFICATIONS:
  • IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements (active Security + CE is highly preferred)

REQUIRED SKILLS:
  • Experience with tactical networks and troubleshooting
  • Direct Linux experience
  • In field operator training
  • Troubleshooting of computer systems and networks
  • Able to lift and transport equipment weighing up to 50 pounds without assistance (heavier items may require team support/equipment assistance)
  • Good oral communications
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Able to work independently and efficiently with short term deadlines

DESIRED SKILLS:
  • Army Air Defense background (14 or 140A or 14G)
  • IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
  • Experience with Virtual Machine, Cisco, and/or Windows Server
  • Ability to obtain a Linux+ certification within nine (9) months of hire date
  • Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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